Skip to main content
Photo of Andrew Bartels

Andrew Bartels

Vice President, Principal Analyst

Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 17 years, starting with Giga Information Group, which Forrester acquired in 2003.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Education

Andy earned a BA in philosophy from Haverford College and a PhD in history from Johns Hopkins University.

Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 17 years, starting with Giga Information Group, which Forrester acquired in 2003.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Education

Andy earned a BA in philosophy from Haverford College and a PhD in history from Johns Hopkins University.

Andrew Bartels's Most Recent Research

Research

US Tech Market Outlook For 2021 And 2022

Pandemic Progress And Healthy Stimulus Lead The Way To 6% Tech Growth In 2021
April 26th, 2021 | Andrew Bartels

The outlook for the US economy and the US tech market is distinctly brighter than it was in December 2020, thanks to progress with COVID-19 vaccines and...

22 min read
Research

Now Tech: Services Procurement Software, Q1 2021

Forrester's Overview Of 14 Services Procurement Software Providers
March 30th, 2021 | Andrew Bartels

You can use services procurement software to manage the acquiring of contingent workers and services providers; track their performance; and make sure...

7 min read
Research

European Tech Market Outlook By Country For 2020 To 2021

Modest Recoveries In 2021 After 2020 Pandemic Recessions

The COVID-19 pandemic has damaged European economies and tech markets, as it has elsewhere in the world. European countries did bring infection and death...

27 min read
Research

The Forrester Wave™: Contract Lifecycle Management For All Contracts, Q1 2021

The 11 Providers That Matter Most And How They Stack Up
February 24th, 2021 | Andrew Bartels

In our 32-criterion evaluation of contract lifecycle management (CLM) software providers, we identified the 11 most significant ones — Agiloft, CobbleStone...

21 min read
Research

The AI Software Market Will Grow To $37 Billion Globally By 2025

That's Big, But It's Smaller Than Investors Think As AI Gets Absorbed Into All Software Products
December 10th, 2020 | Andrew Bartels, Mike Gualtieri

The velocity of demand for artificial intelligence (AI) technology, tools, platforms, and applications draws parallels to the demand for cloud. And, indeed...

15 min read