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Andrew Hewitt

Sr Analyst

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Andrew is a senior analyst serving infrastructure and operations professionals. Andrew’s research focuses on helping companies improve the technology experience of their employees. Specifically, his coverage area focuses on all the key components of the digital workspace, such as enterprise mobility, traditional client computing (Windows, macOS, and ChromeOS), unified endpoint management (UEM), virtual desktop infrastructure (VDI), end user experience management, bring your own device (BYOD), and device as a service (DaaS). He also looks at how companies can transform the physical working environment to improve employee experience. Andrew is a frequent keynote speaker at industry events, and his insights have been included in publications such as BizTech Magazine, ComputerWorld, CNN, TechTarget, and ZDNet. Andrew is based in Boulder, Colorado.

Previous Work Experience

Prior to his role as an analyst, Andrew served as a researcher on Forrester's infrastructure research team, focusing on enterprise mobility and IoT-connected smart buildings. Before that, he was a senior research associate; he spent his time researching the cloud and hyperconverged infrastructure market. Before joining Forrester, Andrew worked for the Aspen Institute in Aspen, Colorado.

Education

Andrew graduated summa cum laude from The George Washington University in Washington, DC, with a BA in international relations.

Andrew is a senior analyst serving infrastructure and operations professionals. Andrew’s research focuses on helping companies improve the technology experience of their employees. Specifically, his coverage area focuses on all the key components of the digital workspace, such as enterprise mobility, traditional client computing (Windows, macOS, and ChromeOS), unified endpoint management (UEM), virtual desktop infrastructure (VDI), end user experience management, bring your own device (BYOD), and device as a service (DaaS). He also looks at how companies can transform the physical working environment to improve employee experience. Andrew is a frequent keynote speaker at industry events, and his insights have been included in publications such as BizTech Magazine, ComputerWorld, CNN, TechTarget, and ZDNet. Andrew is based in Boulder, Colorado.

Previous Work Experience

Prior to his role as an analyst, Andrew served as a researcher on Forrester's infrastructure research team, focusing on enterprise mobility and IoT-connected smart buildings. Before that, he was a senior research associate; he spent his time researching the cloud and hyperconverged infrastructure market. Before joining Forrester, Andrew worked for the Aspen Institute in Aspen, Colorado.

Education

Andrew graduated summa cum laude from The George Washington University in Washington, DC, with a BA in international relations.

Andrew Hewitt's Most Recent Research

Research

Hot Desks Or Ice-Cold Employee Experiences

Hoteling Solutions Can Drive Anywhere-Work Benefits — But Only If Done Right
May 26th, 2021 | J. P. Gownder , Andrew Hewitt

Every business stands at a crossroads: How can you take the lessons from fully remote work to design an anywhere-work strategy that drives employee engagement...

17 min read
Research

Now Tech: Unified Endpoint Management, Q2 2021

Forrester's Overview Of 21 UEM Providers
April 30th, 2021 | Andrew Hewitt , Will McKeon-White

Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to better manage employee devices and applications, resulting in improved...

7 min read
Research

Best Practices: Technology Experience Management

Learn How Your Peers Tackle The Top Five Tech Experience Challenges
April 8th, 2021 | Andrew Hewitt , Jonathan Roberts

Enabling employees with the right technology is key to employee engagement, and technology experience management is an emerging practice that will help...

13 min read
Research

An Adaptive Mobility Strategy Sets The Technology Foundation For Anywhere Work

Enable Employees With Mobility To Drive Their Success From Anywhere
March 15th, 2021 | Dan Bieler , Andrew Hewitt

As organizations prepare for anywhere work, with employees working wherever they want outside the office, they'll need to revisit their technology strategies...

19 min read
Research

Forrester Infographic: Enable The Next-Generation Workforce With The Right Technologies

Forrester's Visual Guide To Generational Technology Preferences
February 26th, 2021 | Andrew Hewitt

Businesses preparing for the future of work must understand the changing technology preferences among four workforce generations. Each generation comes...

1 min read