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Bill Martorelli

Principal Analyst

Bill serves Infrastructure & Operations (I&O) Professionals with primary research responsibility for services sourcing and management across applications, infrastructure, and cloud management domains. Bill also advises I&O pros about successful digital transformation, cloud migration strategies, and vendor selection across the spectrum of outsourcing opportunities.

Previous Work Experience

Bill has more than 15 years of experience in technology and business consulting. He came to Forrester with the acquisition of Giga Information Group. At Giga, Bill was responsible for a variety of sourcing research topics, including managed services, IT outsourcing, and hosting.

Prior to joining Giga, Bill was an analyst at Hurwitz Group, where he was responsible for all services-related coverage, including managed applications services. Prior to Hurwitz Group, Bill worked at CSC Index, where he directed research for a multiclient program for application delivery executives. Prior to that, he was director of research for New Science Associates, a research firm acquired by Gartner Group in 1993.

Bill has written numerous groundbreaking reports on service delivery issues and trends and has delivered many well-received presentations on a variety of topics, including successful applications outsourcing and business process outsourcing strategies. He has been quoted frequently in both industry and business publications, including BusinessWeek, The Wall Street Journal, Financial Times, Investor's Business Daily, and the Financial Post.

Education

Bill earned a B.S. in speech from Northwestern University.

Bill serves Infrastructure & Operations (I&O) Professionals with primary research responsibility for services sourcing and management across applications, infrastructure, and cloud management domains. Bill also advises I&O pros about successful digital transformation, cloud migration strategies, and vendor selection across the spectrum of outsourcing opportunities.

Previous Work Experience

Bill has more than 15 years of experience in technology and business consulting. He came to Forrester with the acquisition of Giga Information Group. At Giga, Bill was responsible for a variety of sourcing research topics, including managed services, IT outsourcing, and hosting.

Prior to joining Giga, Bill was an analyst at Hurwitz Group, where he was responsible for all services-related coverage, including managed applications services. Prior to Hurwitz Group, Bill worked at CSC Index, where he directed research for a multiclient program for application delivery executives. Prior to that, he was director of research for New Science Associates, a research firm acquired by Gartner Group in 1993.

Bill has written numerous groundbreaking reports on service delivery issues and trends and has delivered many well-received presentations on a variety of topics, including successful applications outsourcing and business process outsourcing strategies. He has been quoted frequently in both industry and business publications, including BusinessWeek, The Wall Street Journal, Financial Times, Investor's Business Daily, and the Financial Post.

Education

Bill earned a B.S. in speech from Northwestern University.

Bill Martorelli's Most Recent Research

Research

Create A Business Case For Your Hybrid Cloud Strategy

Business Case: The Cloud Computing Playbook
March 10th, 2021 | Bill Martorelli

The business case for cloud seems obvious. For many, a cloud business case is simply a formality to abide by funding governance. Others want to set a strategic...

11 min read
Research

Now Tech: Application Modernization And Migration Services, Q1 2021

Forrester's Overview Of 41 Application Modernization And Migration Services Providers
March 9th, 2021 | Bill Martorelli

You can use application modernization and migration services to leverage outside talent to address skill shortages, accelerate your cloud migration journey...

6 min read
Research

Research Overview: Benchmark Your Enterprise Cloud Adoption

Benchmarks: The Cloud Computing Playbook

Cloud offers technology leaders a fundamentally new approach to how their organizations build, deploy, and manage software and infrastructure. Despite...

7 min read
Research

Research Overview: Cloud Technology And Services

Tools And Technology: The Cloud Computing Playbook
January 22nd, 2021 | Lauren Nelson, Bill Martorelli, Tracy Woo

Cloud offers technology leaders a fundamentally new approach to how the organization builds, deploys, and manages software and infrastructure. To help...

11 min read
Research

Understanding The Cloud Service Provider Landscape

Landscape: The Cloud Computing Playbook
December 23rd, 2020 | Bill Martorelli, Liz Herbert

With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus...

22 min read