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Charlie Dai

Principal Analyst

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (cloud-native and hybrid cloud management), big data and AI (machine learning and computer vision), IoT (IoT device OS and IoT software platforms), blockchain, quantum computing, digital process automation, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management. Charlie is leading the global research on technology architecture in several emerging technology areas. He also focuses on the vendor landscape and best practices in China, Asia Pacific, and worldwide.

Charlie is a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive program management experience, rich industry expertise, and a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 18 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of business process management (BPM) and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project and technical manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie holds a BS in automation and an MS in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (cloud-native and hybrid cloud management), big data and AI (machine learning and computer vision), IoT (IoT device OS and IoT software platforms), blockchain, quantum computing, digital process automation, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management. Charlie is leading the global research on technology architecture in several emerging technology areas. He also focuses on the vendor landscape and best practices in China, Asia Pacific, and worldwide.

Charlie is a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive program management experience, rich industry expertise, and a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 18 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of business process management (BPM) and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project and technical manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie holds a BS in automation and an MS in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai's Most Recent Research

Research

Enterprise Blockchain Business Scenarios In Action In China: Healthcare

April 15th, 2021 | Charlie Dai

China's "new infrastructure" national initiative makes blockchain an integral part of the digital infrastructure. Aggressive investments in digital transformation...

1 min read
Research

Enterprise Blockchain Business Scenarios In Action In China: Banking

March 23rd, 2021 | Charlie Dai

Blockchain is catalyzing a long-term shift of trust in distributed business environments globally. China’s "new infrastructure" national initiative makes...

1 min read
Research

Enterprise Blockchain Business Scenarios In Action In China: Insurance

March 19th, 2021 | Charlie Dai

Blockchain is catalyzing a long-term shift of trust in distributed business environments globally. China’s "new infrastructure" national initiative makes...

1 min read
Research

Forrester's Public Cloud Buying Guide, 2021

Infrastructure Differences Matter To Few — Focus On Global Availability Of Innovative Services
March 8th, 2021 | Lee Sustar , Charlie Dai , Sam Higgins

In 2020, Forrester published a series of Forrester Wave™ vendor evaluations for public cloud. We researched, analyzed, and scored public cloud platform...

7 min read
Research

China Tech Market Outlook, 2021 To 2022

China Is Building Technology Engines To Accelerate Out Of The Crisis In 2021
January 14th, 2021 | Charlie Dai

The Chinese government has revised its national strategy in the face of the global pandemic and economic crisis. To accelerate this process, more organizations...

8 min read