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Christopher Andrews

VP, Research Product Mgmt

Chris oversees Forrester’s portfolio of evaluative research. He manages Forrester’s Wave and New Wave research as well as Forrester’s industry-focused B2C Waves. In this role, Chris works with analysts and research directors to create Forrester’s evaluative research plan, oversees methodology considerations, and works to improve the quality and effectiveness of the entire evaluative research portfolio.

Previous Work Experience

Previously, Chris has served as research director on Forrester’s application development and delivery team and on Forrester’s sourcing and vendor management team.

Prior to his role as research director, Chris worked as a consultant and analyst at Forrester. In these roles, he focused on helping companies create innovation and growth with their third-party services providers. His research covered topics such as digital business transformation, innovation management, co-creation, new technology purchasing patterns, emerging technology management, and shifting services marketplace dynamics.

Education

Chris received his BA, with honors, from Middlebury College and his MBA from Georgetown University.

Chris oversees Forrester’s portfolio of evaluative research. He manages Forrester’s Wave and New Wave research as well as Forrester’s industry-focused B2C Waves. In this role, Chris works with analysts and research directors to create Forrester’s evaluative research plan, oversees methodology considerations, and works to improve the quality and effectiveness of the entire evaluative research portfolio.

Previous Work Experience

Previously, Chris has served as research director on Forrester’s application development and delivery team and on Forrester’s sourcing and vendor management team.

Prior to his role as research director, Chris worked as a consultant and analyst at Forrester. In these roles, he focused on helping companies create innovation and growth with their third-party services providers. His research covered topics such as digital business transformation, innovation management, co-creation, new technology purchasing patterns, emerging technology management, and shifting services marketplace dynamics.

Education

Chris received his BA, with honors, from Middlebury College and his MBA from Georgetown University.

Christopher Andrews's Most Recent Research

Research

Defining The New Vendor Management Organization

Procurement-Based Approaches To Strategic Suppliers Won't Work In Light Of Business Technology Requirements
April 15th, 2015 | Marc Cecere , Chris Andrews

CIOs need to raise the game of vendor management. To date, they've been too focused on procurement, cost savings, and managing existing relationships...

12 min read
Research

Market Overview: Business Transformation Consultancies

December 12th, 2014 | Marc Cecere , Chris Andrews

Business transformations consist of fundamental changes in business systems, processes, roles and culture. They are linked to — but distinct from — IT...

20 min read
Research

The Forrester Wave™: Global BYOD Management Services, Q2 2014

Analysis Of 13 Top Integrators And Specialists Representing The Emerging BYOD Ecosystem And How They Stack Up
June 25th, 2014 | Chris Andrews

Enterprise mobility is a top item on every organization's business and IT agenda — a reflection of the "mobile mind shift" that has already made its mark...

21 min read
Research

IBM's BAO Service Offering Is Positioned For Growth In 2010

February 27th, 2014 | Chris Andrews

In April 2009, IBM Global Business Services (GBS) announced the formation of its Business Analytics and Optimization (BAO) services organization, a move...

6 min read
Research

SWOT: The Evolution Of Indian IT Service Providers Into Business Technology Competitors

February 27th, 2014 | Chris Andrews

Debates over the outlook for the leading Indian IT services providers have taken place for years, and the last year has been no exception. As these companies...

14 min read