Skip to main content
Photo of Jonathan Roberts

Jonathan Roberts

Analyst

Jonathan is an analyst who helps business and technology leaders to build teams, workforces, and organizations that allow employees to be fully realized at work. With a comprehensive focus on health and wellness, leadership, and diversity, equity, and inclusion, Jonathan helps organizations bridge the gap between doing well and doing good as we create the future of work together.

Previous Work Experience

Prior to becoming an analyst on the Future of Work research team, Jonathan served business and technology executives as a senior advisor for the strategy and innovation group within Forrester’s Technology Council. Before Forrester, Jonathan worked with Santander Bank where he led strategic initiatives across the commercial bank for the CIO group. Jonathan also has experience leading programs for global technology consulting firms and conducting academic research.

Education

Jonathan earned his MBA from Bryant University’s College of Business and holds a BS in business administration from Northeastern University’s D’Amore-McKim School of Business. He is currently pursuing a second master’s in organization leadership at Northeastern University.

Jonathan is an analyst who helps business and technology leaders to build teams, workforces, and organizations that allow employees to be fully realized at work. With a comprehensive focus on health and wellness, leadership, and diversity, equity, and inclusion, Jonathan helps organizations bridge the gap between doing well and doing good as we create the future of work together.

Previous Work Experience

Prior to becoming an analyst on the Future of Work research team, Jonathan served business and technology executives as a senior advisor for the strategy and innovation group within Forrester’s Technology Council. Before Forrester, Jonathan worked with Santander Bank where he led strategic initiatives across the commercial bank for the CIO group. Jonathan also has experience leading programs for global technology consulting firms and conducting academic research.

Education

Jonathan earned his MBA from Bryant University’s College of Business and holds a BS in business administration from Northeastern University’s D’Amore-McKim School of Business. He is currently pursuing a second master’s in organization leadership at Northeastern University.

Jonathan Roberts's Most Recent Research

Research

Best Practices: Technology Experience Management

Learn How Your Peers Tackle The Top Five Tech Experience Challenges
April 8th, 2021 | Andrew Hewitt , Jonathan Roberts

Enabling employees with the right technology is key to employee engagement, and technology experience management is an emerging practice that will help...

13 min read
Research

Don't Miss Your Anywhere-Work Opportunity

An Office + Anywhere Hybrid Work Strategy Creates Compounding Interest For Your Organization That You Won't Want To Ignore

C-level leaders know they are on the hook for an anywhere-work strategy beyond the pandemic. A striking 75% of CEOs surveyed expect their office spaces...

17 min read