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Michele Pelino

Principal Analyst

Michele is a member of Forrester's infrastructure and operations research team. Her expertise focuses on internet of things (IoT) platforms, services, applications, and vendors, as well as 5G networks, edge computing solutions, automation technologies, and location-based services to extend IoT deployment among enterprises in many vertical markets. Michele's IoT research spans IoT software platforms; IoT services, devices, and technologies; IoT applications in smart buildings, smart cities, sustainability, environmental monitoring, supply chain, and fleet management; IoT solutions in retail, healthcare, manufacturing, transportation, and logistics; and IoT use cases to enable IT, operations, employee experience, and customer support. Her research also focuses on 5G networks, edge computing, automation, and enterprise mobility initiatives that extend IoT solution deployment.

Michele delivers strategic guidance to Forrester's enterprise and vendor clients by identifying IoT platforms, services, applications, and solutions and determining the impact of IoT solutions on infrastructure, operations, employee experience, and customer support. Michele also guides clients by providing insight into IoT solutions to enable smart buildings, smart cities, sustainability, and industry IoT use cases in retail, healthcare, manufacturing, transportation, logistics, telecommunications, and industrial environments. She also focuses on strategic issues facing enterprise stakeholders and the telecom industry, gauging the effect of new competitors, new business models, and new technologies, including IoT solutions, 5G networks, edge strategies, and location services.

Previous Work Experience

Michele has more than 20 years of professional experience focusing on IoT solutions, enterprise mobility, and the telecommunications industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, she was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an MBA from Boston University. She also holds a BA from St. Mary's College of Maryland.

Michele is a member of Forrester's infrastructure and operations research team. Her expertise focuses on internet of things (IoT) platforms, services, applications, and vendors, as well as 5G networks, edge computing solutions, automation technologies, and location-based services to extend IoT deployment among enterprises in many vertical markets. Michele's IoT research spans IoT software platforms; IoT services, devices, and technologies; IoT applications in smart buildings, smart cities, sustainability, environmental monitoring, supply chain, and fleet management; IoT solutions in retail, healthcare, manufacturing, transportation, and logistics; and IoT use cases to enable IT, operations, employee experience, and customer support. Her research also focuses on 5G networks, edge computing, automation, and enterprise mobility initiatives that extend IoT solution deployment.

Michele delivers strategic guidance to Forrester's enterprise and vendor clients by identifying IoT platforms, services, applications, and solutions and determining the impact of IoT solutions on infrastructure, operations, employee experience, and customer support. Michele also guides clients by providing insight into IoT solutions to enable smart buildings, smart cities, sustainability, and industry IoT use cases in retail, healthcare, manufacturing, transportation, logistics, telecommunications, and industrial environments. She also focuses on strategic issues facing enterprise stakeholders and the telecom industry, gauging the effect of new competitors, new business models, and new technologies, including IoT solutions, 5G networks, edge strategies, and location services.

Previous Work Experience

Michele has more than 20 years of professional experience focusing on IoT solutions, enterprise mobility, and the telecommunications industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, she was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an MBA from Boston University. She also holds a BA from St. Mary's College of Maryland.

Michele Pelino's Most Recent Research

Research

From Industrial IoT Software Platform To Digital Industrial Platform

Combine Data From IoT Sensors With Signals From Across The Connected Enterprise To Deliver Sustainable Customer Value
April 29th, 2021 | Paul Miller , Danny Mu , Michele Pelino

Industrial internet-of-things (IoT) software platforms support digitization of industrial processes in asset-intensive industries such as manufacturing...

8 min read
Research

Internet-Of-Things Heat Maps For Operational Excellence In 2021

Deploy IoT Use Cases That Bring Value To Your Company Operations
March 17th, 2021 | Michele Pelino

A fragmented array of internet-of-things (IoT) solutions enhance enterprise operational efficiency across vertical markets. IoT use cases focus on generic...

14 min read
Research

Scoring Our 2020 Internet Of Things (IoT) Predictions

Despite Pandemic Impedance, IoT Continues Its Inexorable March

Technologies under the internet-of-things (IoT) umbrella are diverse, misunderstood — and now growing rapidly. In late 2019, we predicted how the coming...

11 min read
Research

Forrester Infographic: Industrial Firms Must Embrace Environmental Sustainability

Industrial Sector Firms Face Mounting Pressure To Drive Sustainability
February 24th, 2021 | Michele Pelino , Salvatore Schiano

Industrial firms are addressing a range of environmental sustainability strategies and initiatives. These organizations span many vertical markets, including...

1 min read
Research

Forrester Infographic: The Internet Of Things Delivers Value Throughout The Supply Chain

February 23rd, 2021 | Paul Miller , Michele Pelino

Across many vertical markets, enterprise stakeholders and their infrastructure and operations (I&O) counterparts are using a variety of internet-of-things...

1 min read