AI Helped IKEA Create €1.3 Billion In New Revenue (But Not How You Think)

For the past two years, many AI stories have followed the same script: Automate work, reduce headcount, and cut costs. IKEA chose a different path, and its results offer an important lesson for leaders navigating the AI era. Even though this story is years old, it holds key insight into grappling with the workforce impacts of AI. What Happened At IKEA? … Continue reading AI Helped IKEA Create €1.3 Billion In New Revenue (But Not How You Think)