The AI market has finally come back around to the (correct) conclusion that people are important. Thank goodness. And on that note, The Forrester Wave™: Conversational AI Platforms For Employee Services, Q3 2026 (aka AI to help employees) is finally live! To put it bluntly, the market has progressed further than I thought possible since … Continue reading Five Lessons From The Forrester Wave™: Conversational AI Platforms For Employee Services, Q3 2026