Markets evolve. And when the terminology used to describe a market no longer reflects how buyers, practitioners, and vendors describe the solutions within it, it’s time to reassess. For almost 20 years, Forrester has led research in what we originally defined as end user experience management (EUEM), evaluating the market as early as 2007 in … Continue reading The Tides Have Turned: The Forrester Wave™ For EUEM Solutions Is Now DEXM Solutions