Chris Gardner

Senior Analyst serving Infrastructure & Operations PROFESSIONALS

Chris serves Infrastructure & Operations professionals as they face the unique opportunities and challenges of migrating business technology into modern, software-defined environments. He specializes in treating elements of infrastructure systems like developers treat their apps: individual pieces of code that can be dynamically shaped and remolded to handle changing business needs at will. Chris has a special passion for abstraction, automation, DevOps, and how I&O professionals and their organizational culture can evolve and capitalize on a flexible and exciting future.

Previous Work Experience

Chris comes to Forrester with 15 years of experience in infrastructure and process excellence. For the previous eight years, he worked with New York Life, designing and managing financial systems in its Investments group; managing the Investments service desk; and finally, as a key team member, implementing a new operating model for the technology organization as a whole. Prior to this, he managed infrastructure in advertising and public relations at Interpublic and the Public Relations Society of America, respectively.

Education

Chris holds a Master of Business Administration in information systems from Fairleigh Dickinson University and a bachelor’s degree in computer science and writing from Sarah Lawrence College.

Chris Gardner's Research

  • For Infrastructure & Operations Professionals

    Report: Reduce Risk And Improve Security Through Infrastructure Automation

    Security initiatives are becoming increasingly difficult, if not impossible, to execute manually. As infrastructure-as-code (IaC) and internet-of-things (IoT) solutions proliferate, organization...

  • For Infrastructure & Operations Professionals

    Report: How A Sysadmin Becomes A Developer

    Given a world where infrastructure is increasingly software-based (including containers, composable infrastructure, and more), systems administrators (sysadmins) must quickly acquire skill sets ...

  • For Infrastructure & Operations Professionals

    Report: Reform Legacy Operations For Composable Infrastructure

    Composable infrastructure systems (CISes) offer the opportunity to align hardware deployments to the breakneck speed of business technology. However, migrating legacy service workloads into CISe...

  • For Infrastructure & Operations Professionals

    Report: Evolve The Value Proposition Of The Systems Administrator

    Computer operators from the early days of computing no longer exist. The same fate will befall present-day infrastructure and operations (I&O) administrators who myopically focus on individual c...

  • For Infrastructure & Operations Professionals

    Report: Reduce Risk And Improve Security Through Infrastructure Automation

    Security initiatives are becoming increasingly difficult, if not impossible, to execute manually. As infrastructure-as-code (IaC) and internet-of-things (IoT) solutions proliferate, organization...

  • For Infrastructure & Operations Professionals

    Report: How A Sysadmin Becomes A Developer

    Given a world where infrastructure is increasingly software-based (including containers, composable infrastructure, and more), systems administrators (sysadmins) must quickly acquire skill sets ...

  • For Infrastructure & Operations Professionals

    Report: Reform Legacy Operations For Composable Infrastructure

    Composable infrastructure systems (CISes) offer the opportunity to align hardware deployments to the breakneck speed of business technology. However, migrating legacy service workloads into CISe...

  • For Infrastructure & Operations Professionals

    Report: Evolve The Value Proposition Of The Systems Administrator

    Computer operators from the early days of computing no longer exist. The same fate will befall present-day infrastructure and operations (I&O) administrators who myopically focus on individual c...

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