Roles We Serve

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CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.

To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.

Who this role is for:

Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy

Latest Research For This Role

Report: Applying The Forrester Wave™: AI Consultancies In Asia Pacific, Q3 2019

How To Identify The Right AI Consulting Provider For Your Business

October 18, 2019 | Achim Granzen

In September 2019, we published a Forrester Wave™ evaluation of AI consultancies and service providers in Asia Pacific (AP). We used 27 criteria to evaluate 10 vendors. In this report, we compile the...

Report: Set Up Your Insights Center Of Excellence In Four Steps

Get Your Organizational Setup Right For Analytics And Artificial Intelligence

October 15, 2019 | Achim Granzen

While data and analytics technologies and their applications are maturing, existing organizational structures often inhibit success. The insights center of excellence (CoE) is becoming a leading...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Accelerating Innovation With Corporate Venture Capital

November 21, 2019

Webinar: Innovate At The Edge

October 31, 2019

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