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CIOs

CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.

To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.

Who this role is for:

CIO
Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy

Vice President and Group Director Sharyn Leaver (01:03)

Challenges facing today's CIOs:

Focus on customer benefits and value.

The New Breed Of CIO: How Digitally Savvy CIOs Obsessed With Customers Will Drive Growth

The Business Technology Agenda Playbook

Lead the digitization of business processes.

CIOs: For Digital Business, "Migration" Cannot Be A Four-Letter Word

The CIO Digital Business Transformation Playbook For 2016

Drive the mobile engagement strategy.

Mobile Becomes A Key Success Imperative For CIOs

Invest in big data technologies and skills.

2016 Tech Budget Benchmarks

CIO Blog

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Latest Research For This Role

Report: Vendor Profile: Alibaba Cloud Computing, Q2 2016

CIOs Should Pay Attention To This Key Chinese Public Cloud Vendor

May 2, 2016 | Frank Liu

CIOs are embracing public cloud services to accelerate their firms' digital business transformation. The Chinese public cloud landscape differs greatly from the global one, so CIOs in China looking...

Report: Brief: Five Trends Shaping IoT Adoption In India

Indian CIOs Will Focus On Connected Business Processes To Improve Manufacturing Efficiency

April 27, 2016 | Somak Roy

Indian CIOs are exploring the internet of things (IoT) as an opportunity to help the business discover new efficiencies and new sources of competitive differentiation. While adoption is still in the...

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Analysts Serving This Role

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Upcoming Events For This Role

Forum: DIGITAL TRANSFORMATION 2016

May 10, 2016 - May 11, 2016

Webinar: The 2016 To 2017 US Tech Market Outlook

May 5, 2016

Webinar: Top Business Technologies For Customer Obsession

May 20, 2016

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