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CIOs

CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.

To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.

Who this role is for:

CIO
Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy

Latest Research For This Role

Report: Four Technology Priorities For US Healthcare Providers

Providers Must Close Gaps In Customer Insight And Engagement

August 14, 2017 | Kate McCarthy

Regulatory upheaval is ongoing, but it does not change the imperative for providers to deliver on their promise to improve the cost/quality paradigm as they shift to value-based care. As business...

Report: The Insights Services Directory, Q3 2017

August 11, 2017 | Jennifer Belissent, Ph.D.

The insights services landscape is nascent and expanding, with players emerging from diverse origins. The prospect of working with a strategic data and analytics partner to uncover and pursue new...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Commercialization Opportunities Transform Data From Cost To Revenue

August 24, 2017

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