Doug Washburn

VP, Research Director serving Infrastructure & Operations PROFESSIONALS

Doug serves Infrastructure & Operations Professionals. He leads a research team of analysts responsible for delivering research and consulting solutions to address clients' most pressing challenges in: data center — consolidating, converging, and optimizing server, storage, and networks, private and public cloud computing, and build versus buy facilities decisions; end user computing — provisioning, managing, and virtualizing desktop and mobile devices, unified communications, and branch office networking; IT operations and resiliency environments — IT service management, IT infrastructure library (ITIL) best practices, end-to-end monitoring, automation, disaster recovery, high availability, and backup; and organizational maturity — organizational design, metrics, strategic rightsourcing, innovation, and customer-centricity.

Previous Work Experience

Previously at Forrester, Doug was a principal analyst on the Infrastructure & Operations research team focused on sustainable (or green) IT trends, planning, strategy, and best practices, as well as key IT infrastructure and operations priorities and infrastructure assessments.

Prior to joining the Infrastructure & Operations research team, Doug was the global council manager for the Forrester Leadership Boards IT Infrastructure & Operations Council, a best-practice community for senior IT executives in $1 billion-plus organizations. In this role, Doug regularly advised and facilitated peer-to-peer interactions with clients on their strategies, priorities, and best practices. Doug was also an advisor on the Forrester Leadership Boards Enterprise Architecture Council.

Prior to Forrester, Doug lived and worked in Australia and France as the vice president of strategy and business development for Red Oxygen, a wireless communications startup. In addition, Doug co-created CU Networks, a computer networking and servicing startup, serving the students of the University of Colorado at Boulder.

Education

Doug holds a B.S. in finance from University of Colorado at Boulder and was awarded the Undergraduate Certificate in Entrepreneurial Excellence.

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    • For Security & Risk Professionals

      Blog:The Cloud, Not Deduplication Alone, Will Lead To The Demise Of Tape

      Friday, Iron Mountain and Microsoft announced a new partnership. Customers of Microsoft's backup offering, Data Protection Manager (DPM) 2007 service pack 1, can electronically vault redundant...

      • For Infrastructure & Operations Professionals

        Blog:Riverbed Acquires Mazu Networks

        Tuesday, January 20th, Riverbed Technology announced its acquisition of Mazu Networks for $25 million in cash with the possibility of an additional payment up to $22 million if future sales meet or...

        • For Infrastructure & Operations Professionals

          Blog:IT Compensation - No Slowdown Here

          The Wall Street Journal reported yesterday that, while we continue to hear stories of layoffs, "consolidation", and dire financial straits IT pros are faring quite well. According to a study...

          • For B2C Marketing Professionals

            Blog:Introduce The Marketing RaDaR To China

            Marketers in China are becoming more aware of the effectiveness of their marketing spending. They will no longer blindly spend a lump sum on China Central Television’s ad auction, for example....

            • For Application Development & Delivery Professionals

              Charts & Figures:The Latticed PMO In An IT Organization

            • For Application Development & Delivery Professionals

              Blog:A New Financial Services Survey Started

              When designing application infrastructure strategy, planning for the renewal of their application landscape, or assessing their overall strategic position, banks and other types of firms in...

              • For Infrastructure & Operations Professionals

                Blog:HP Acquires LeftHand Networks, Virtualized iSCSI Storage Vendor

                Today, HP announced the intention to acquire iSCSI storage vendor LeftHand Networks for $360 Million in cash. LeftHand makes virtualized storage array software that can turn just about any server,...

                • For Infrastructure & Operations Professionals

                  Blog:Adaptive Infrastructure No Longer Just A Vision

                  At the beginning of this decade HP put forth a vision for the future data center that they have now fulfilled with both products and services offerings. Viewed by some at the time as a reaction to...

                  • For CIO Professionals

                    Report:Brief: Mobile World Congress 2015 Highlights Urgency For B2B Mobile Innovation

                    CIOs Must Deliver Great Mobile Moments For Business Customers

                    This year's Mobile World Congress (MWC) showed that a mobile mind shift is finally taking place in the business-to-business (B2B) segment. Mobile is becoming a critical factor in driving product,...

                    • Downloads: 115
                  • For CMO Professionals

                    Blog:Having Faith In Apple Plus Beats

                    A media frenzy arose last night when the Financial Times suggested it had word from the inside that Apple is closing in on buying Beats Electronics for $3.2 billion. The immediate response from all...

                    • For Infrastructure & Operations Professionals

                      Charts & Figures:Microsoft Has Developed A Rich Ecosystem Of Partners Targeting SharePoint Struggles

                    • For Customer Experience Professionals

                      Blog:Prevention And Consumer Self-Management

                      With the first round of health reform under our belts, it's time to shift attention from access to the real issue plaguing the American health system: cost. The cost issue is complex, spanning...

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                        Blog:Innovation Requires Authority, Not Power

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                        • For Infrastructure & Operations Professionals

                          Blog:Xohm Unveiled In Baltimore, not BAWA

                          This morning Sprint launched its long-awaited commercially-available Xohm service in its Baltimore Market. Xohm is Sprint's brand for its WiMax service, which follows the 802.16e standard. ...

                          • For Infrastructure & Operations Professionals

                            Blog:Nortel's Financial Firestorm: Implications For I&O Clients

                            Nortel’s future does not look bright. It admitted to huge financial reporting misstatements in 2002 and 2003, and the Canadian federal police are pursuing the former CEO, CFO, and comptroller for...

                            • For Sourcing & Vendor Management Professionals

                              Report:Tiers Are Not Enough

                              One Software Supplier Classification System Is Insufficient To Drive Both Sourcing Strategy And Operational Monitoring

                              Inadequate tiering of your software suppliers can cause you many problems: It can make it harder to know where to focus your vendor management resources and difficult to differentiate between...

                              • Downloads: 274
                            • For Customer Insights Professionals

                              Blog:Harness The Power Of Customer Context To Deliver Utility

                              Last month, we had one of our best Forrester Forums For Marketing Leaders that I've been to, and I've been to all of them. With an on-site audience of nearly 1,000 marketing professionals, I...

                              • For Application Development & Delivery Professionals

                                Charts & Figures:Survey Respondents Came From A Variety Of Industries

                              • For B2C Marketing Professionals

                                Blog:Crowd Factory Launches New Social Campaign Product

                                Crowd Factory announced today a new product for marketers: CrowdWorks Social Campaign -- which it describes as a way for marketers “to acquire new customers through simple social...

                                • For B2C Marketing Professionals

                                  Blog:New Emerging Media Analyst

                                  Do you have budget to test iAds and play Angry Birds between meetings? Have you checked your brand's Klout score in the past week? In Facebook years, is your social strategy...

                                  • For B2C Marketing Professionals

                                    Charts & Figures:Kiip's Ads Reward Users At Moments Of Achievement To Boost The User Experience

                                  • For CMO Professionals

                                    Charts & Figures:Digital Disruption Readiness Assessment

                                  • For Infrastructure & Operations Professionals

                                    Blog:Oracle Fires A Booming Shot Across The Bow Of The Storage Vendor Establishment

                                    Yesterday at Oracle OpenWorld, Larry Ellison announced the database giant's first foray into the hardware realm, unveiling the HP/Oracle Database Machine, branded as Exadata. The Exadata system...

                                    • For Infrastructure & Operations Professionals

                                      Blog:Forrester Client Choice 2009

                                      2008 was a tumultuous year for IT Infrastructure & Operations professionals. With an uncertain economic climate continuing to affect decisions in 2009, many companies have been forced to change the...

                                      • For B2C Marketing Professionals

                                        Blog:Benchmark Your Email Organization

                                        Want to see how your company's email structure stacks up against your peers? We're conducting a survey of email marketers based on Forrester's Email Marketing Review. And we need your help! Click on...