Doug Washburn

VP, Research Director serving Infrastructure & Operations PROFESSIONALS

Doug serves Infrastructure & Operations Professionals. He leads a research team of analysts responsible for delivering research and consulting solutions to address clients' most pressing challenges in: data center — consolidating, converging, and optimizing server, storage, and networks, private and public cloud computing, and build versus buy facilities decisions; end user computing — provisioning, managing, and virtualizing desktop and mobile devices, unified communications, and branch office networking; IT operations and resiliency environments — IT service management, IT infrastructure library (ITIL) best practices, end-to-end monitoring, automation, disaster recovery, high availability, and backup; and organizational maturity — organizational design, metrics, strategic rightsourcing, innovation, and customer-centricity.

Previous Work Experience

Previously at Forrester, Doug was a principal analyst on the Infrastructure & Operations research team focused on sustainable (or green) IT trends, planning, strategy, and best practices, as well as key IT infrastructure and operations priorities and infrastructure assessments.

Prior to joining the Infrastructure & Operations research team, Doug was the global council manager for the Forrester Leadership Boards IT Infrastructure & Operations Council, a best-practice community for senior IT executives in $1 billion-plus organizations. In this role, Doug regularly advised and facilitated peer-to-peer interactions with clients on their strategies, priorities, and best practices. Doug was also an advisor on the Forrester Leadership Boards Enterprise Architecture Council.

Prior to Forrester, Doug lived and worked in Australia and France as the vice president of strategy and business development for Red Oxygen, a wireless communications startup. In addition, Doug co-created CU Networks, a computer networking and servicing startup, serving the students of the University of Colorado at Boulder.

Education

Doug holds a B.S. in finance from University of Colorado at Boulder and was awarded the Undergraduate Certificate in Entrepreneurial Excellence.

Doug Washburn's Research

  • For Infrastructure & Operations Professionals

    Report: Executive Spotlight: Top Priorities For IT Infrastructure & Operations Leaders, 2H 2011

    Every six months, Forrester fields a survey to members of its IT Infrastructure & Operations (I&O) Council to ascertain their top priorities for the following six months. Forrester's I&O Council...

    • Downloads: 975
  • For Infrastructure & Operations Professionals

    Report: Focus Your IT Infrastructure And Operations On Customer Obsession, Not Just Cost Savings

    In the age of the customer, only the customer-obsessed will survive. That's why your business is prioritizing revenue and customer growth over cost-cutting in 2011. But is your IT infrastructure...

    • Downloads: 434
  • For Infrastructure & Operations Professionals

    Report: Cloud Computing Helps Accelerate Green IT

    Cloud-based server, storage, and network infrastructure — also called infrastructure-as-a-service (IaaS) — will inherently deliver green IT benefits: lower energy costs, carbon emiss...

    • Downloads: 737
  • For Infrastructure & Operations Professionals

    Report: Inquiry Spotlight: Rebooting Your IT Infrastructure And Operations In 2011

    In 2011, your business views IT as a source of productivity and competitiveness more than ever. At the same time, however, it's becoming much easier for empowered employees to act on their techn...

    • Downloads: 784
  • For Infrastructure & Operations Professionals

    Report: Updated Q1 2011: Is Green IT Your Emperor With No Clothes?

    Is green IT your emperor with no clothes? It is if you've invested in green IT with the promise of reducing energy costs but haven't measured your energy baseline. Without a baseline, IT leaders...

    • Downloads: 441
  • For Infrastructure & Operations Professionals

    Report: TechRadar™ For I&O Professionals: Green IT 1.0 Technologies, Q2 2009

    Green IT is on the rise. Even in the face of a weak economy, twice as many organizations expect to accelerate their green IT plans as expect to slow them down. Why is this? Green IT initiatives ...

    • Downloads: 1491
  • For Infrastructure & Operations Professionals

    Report: Inquiry Spotlight: Infrastructure & Operations Organizational Structures, Q1 2009

    Infrastructure and operations (I&O) departments are currently in a state of flux. Beyond increasing centralization, I&O departments are reorganizing to become service-oriented or are at ...

    • Downloads: 1400
  • For CIOs

    Report: Helping CIOs Understand "Smart City" Initiatives

    Cities are becoming "smarter," as governments, businesses, and communities increasingly rely on technology to overcome the challenges from rapid urbanization. What makes a "smart city" smart is ...

    • Downloads: 1369
  • For Infrastructure & Operations Professionals

    Report: Executive Spotlight: Top Priorities For IT Infrastructure & Operations Leaders, 2H 2011

    Every six months, Forrester fields a survey to members of its IT Infrastructure & Operations (I&O) Council to ascertain their top priorities for the following six months. Forrester's I&O Council...

    • Downloads: 975
  • For CIOs

    Report: Q&A: The Economics Of Green IT

    Don't be fooled: Green IT is as much about the greenbacks as it is about reducing the environmental impact of operating IT and the business. In fact, financial motivation — not environment...

    • Downloads: 1043
View all of Doug Washburn's Research

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