Forrester Research For:
eBusiness professionals need to infuse digital skills throughout their organizations to win, serve, and retain customers.
To succeed, you must create best-in-class digital touchpoints to drive engagement and profitability, deliver seamless omnichannel experiences for cross-channel customers, and serve them in their mobile moments.
VP of Channel Strategy
VP of eCommerce
VP of Digital Strategy
VP of Omnichannel
April 26, 2017 | Ellen Carney
March 17, 2017 | Peter Wannemacher
March 17, 2017 | Ananda Chakravarty
March 8, 2017 | Martin Gill
Assessing The New Alternative Retail Financing Providers
April 28, 2017 | Brendan Miller
A new category of disruptive credit providers and technology solutions is delivering credit during checkout, putting a new spin on retail financing. Retail credit programs have long boosted sales and...
Strategic Plan: The Retail eCommerce Playbook
April 27, 2017 | Ananda Chakravarty
Successful organizations are largely driven by the right people, the right organizational structure, and an innovative idea for selling online that often reinforces brick-and-mortar stores. In the...
Omnichannel Customer Experience, Customer Advocacy...
Digital Business, B2C eCommerce...
Omnichannel Customer Experience, Digital Customer Experience...
May 9, 2017 - May 10, 2017
May 17, 2017
June 8, 2017 - June 9, 2017