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Forrester Research For:

eBusiness & Channel Strategy Professionals

eBusiness professionals need to infuse digital skills throughout their organizations to win, serve, and retain customers.

To succeed, you must create best-in-class digital touchpoints to drive engagement and profitability, deliver seamless omnichannel experiences for cross-channel customers, and serve them in their mobile moments.

Who this role is for:

VP of Channel Strategy
VP of eCommerce
VP of Digital Strategy
VP of Omnichannel

Latest Research For This Role

Report: Notifications In Regulated Industries: Healthcare

This Infographic Outlines The Current Environment, Challenges, And Solutions For Secure Messaging

May 17, 2019 | Arielle Trzcinski

Three-quarters of healthcare, financial services, and insurance firms are using SMS or push notifications. Their primary objectives? Improving the customer experience and reducing operational costs,...

Report: Notifications In Regulated Industries: Financial Services

This Infographic Outlines The Current Environment, Challenges, And Solutions For Secure Messaging

May 17, 2019 | Fatemeh Khatibloo

Three-quarters of financial services, insurance, and healthcare firms are using SMS or push notifications. Their primary objectives? Improving the customer experience and reducing operational costs,...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Build Your Healthcare IoT Platform

May 30, 2019

Webinar: Online Retail In Southeast Asia, 2018 To 2023

May 29, 2019

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