Forrester Research For:
eBusiness professionals need to infuse digital skills throughout their organizations to win, serve, and retain customers.
To succeed, you must create best-in-class digital touchpoints to drive engagement and profitability, deliver seamless omnichannel experiences for cross-channel customers, and serve them in their mobile moments.
VP of Channel Strategy
VP of eCommerce
VP of Digital Strategy
VP of Omnichannel
February 24, 2017 | Martin Gill
February 13, 2017 | Martin Gill
February 1, 2017 | Julie Ask
January 26, 2017 | Martin Gill
How Open Banking Will Transform The Banking Landscape
February 23, 2017 | Jacob Morgan
Open banking is the next logical evolution of digital banking, furthering the ability of a bank to enable customer outcomes through participation in collaborative ecosystems and partnerships. Digital...
Business Case: The eCommerce Globalization Playbook
February 23, 2017 | Lily Varon
As eCommerce leaders look to expand their businesses into new and emerging markets, they often struggle with one of the first steps — outlining the business case for globalization. What should...
Omnichannel Customer Experience, Customer Advocacy...
Customer Advocacy, Digital Business...
Omnichannel Customer Experience, Digital Business...
May 9, 2017 - May 10, 2017
March 2, 2017
March 23, 2017