Forrester Research For:
eBusiness professionals need to infuse digital skills throughout their organizations to win, serve, and retain customers.
To succeed, you must create best-in-class digital touchpoints to drive engagement and profitability, deliver seamless omnichannel experiences for cross-channel customers, and serve them in their mobile moments.
VP of Channel Strategy
VP of eCommerce
VP of Digital Strategy
VP of Omnichannel
May 23, 2016 | Julie Ask
May 23, 2016 | Aurelie L'Hostis
May 17, 2016 | Michelle Beeson
May 11, 2016 | Sucharita Mulpuru
Road Map: The B2B eCommerce Playbook
May 24, 2016 | Andy Hoar
Science fiction writer William Gibson once said, "The future has already arrived; it's just not evenly distributed yet." Such is the case with B2B eCommerce. Whereas some B2B enterprises have been...
eBusiness Pros Must Master The Art Of Micro Moments To Engage Customers Effectively
May 23, 2016 | Julie A. Ask
Mobile messaging is an old technology, but the old dog is learning new tricks. The combination of mobile apps and smartphones seemed destined to make simple text messages obsolete, but messaging...
Digital Business, Cross Channel Strategies...
September 12, 2016
June 29, 2016