eCommerce refers to activities in which businesses — or consumers — use the Internet to identify supplies, select products and services, complete financial transactions, and/or obtain services. Delivery may occur online or outside of the Internet. Research coverage includes eCommerce platforms and technologies and mobile eCommerce.


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  • For eBusiness & Channel Strategy Professionals

    Report: Digital Labs Are A Temporary Fix

    To speed up digital innovation, many eBusiness teams at financial services firms have launched digital innovation labs. These alternative software development environments mostly sit outside of ...

  • For eBusiness & Channel Strategy Professionals

    Report: Latin America Online Retail Forecast, 2015 To 2020

    With a population of over half a billion and two countries among the world's 15 largest economies, Latin America is firmly on the radar of eBusiness leaders looking to expand their digital offer...

  • For B2B Marketing Professionals

    Report: Benchmark Your B2B Content Marketing Strategy And Maturity

    To understand how well B2B marketers produce and share content that creates interest, relevance, and relationships, we surveyed 113 senior marketers to gauge their content development sophistica...

  • For eBusiness & Channel Strategy Professionals

    Report: Trends 2016: North American Digital Banking

    Uncertain economic conditions, wavering markets, and tight budgets are increasing the pressure on digital teams to deliver a great amount and stretch their investment dollars further than ever. ...

  • For eBusiness & Channel Strategy Professionals

    Report: Brief: US Online Retail Forecast: 2015 To 2020

    We expect US online retail to reach $373 billion in 2016. That figure will grow to more than $500 billion by 2020. This brief explores the drivers of online retail sales growth in the US and the...

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Analysts who cover eCommerce