eCommerce

eCommerce refers to activities in which businesses — or consumers — use the Internet to identify supplies, select products and services, complete financial transactions, and/or obtain services. Delivery may occur online or outside of the Internet. Research coverage includes eCommerce platforms and technologies and mobile eCommerce.

Research

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  • For eBusiness & Channel Strategy Professionals

    Report: Retail eCommerce In Brazil: Key Metrics

    The Retail eCommerce In Brazil series summarizes the results of a survey that Forrester Research conducted with E-Commerce Brasil in August and September 2016. It provides industry observers wit...

  • For eBusiness & Channel Strategy Professionals

    Report: Forrester Data: Online Cross-Border Retail Forecast, 2017 To 2022 (Global)

    Cross-border shopping will make up 20% of eCommerce in 2022, with sales of US$630 billion. Driven by China, Asia Pacific will become the largest cross-border eCommerce region for both imports an...

  • For eBusiness & Channel Strategy Professionals

    Report: Forrester Data Report: Online Cross-Border Retail Forecast, 2017 To 2022 (Global)

    Cross-border shopping will make up 20% of eCommerce in 2022, with sales of US$630 billion. Driven by China, Asia Pacific will become the largest region for cross-border imports and exports. Cros...

  • For eBusiness & Channel Strategy Professionals

    Report: Disrupting Finance: Crowdfunding

    Crowdfunding — which is essentially online fundraising — has grown exponentially over the past few years. Hundreds of crowdfunding sites like Crowdcube, GoFundMe, and Kickstarter match people in...

  • For eBusiness & Channel Strategy Professionals

    Report: Commerce Technology Vendor Catalog

    This report helps eBusiness professionals understand the landscape of vendors across 50 different technology categories that span marketing, merchandising, customer service, fulfillment, back-of...

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Analysts who cover eCommerce