eCommerce

eCommerce refers to activities in which businesses — or consumers — use the Internet to identify supplies, select products and services, complete financial transactions, and/or obtain services. Delivery may occur online or outside of the Internet. Research coverage includes eCommerce platforms and technologies and mobile eCommerce.

Research

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  • For eBusiness & Channel Strategy Professionals

    Report: Digital Is Busy Transforming B2B Commerce

    Until recently, most business-to-business (B2B) companies relied on thick print catalogs, armies of sales reps, and well-staffed call centers to drive and support customer purchases. But B2B cus...

  • For eBusiness & Channel Strategy Professionals

    Report: Ten Must-Have Features For Secure Client Sites Of Investment Firms

    Getting the secure client site right is crucial to the success of investment firms today: Web access on a personal computer is overwhelmingly the touchpoint of choice for US investors who want t...

    • Downloads: 551
  • For eBusiness & Channel Strategy Professionals

    Report: European Cross-Channel Retail Sales Forecast, 2015 To 2020

    Forrester forecasts that over half of all retail sales in Europe will be impacted by the Web by 2020. These web-impacted sales include both online sales (including mobile and tablet sales) and c...

    • Downloads: 416
  • For eBusiness & Channel Strategy Professionals

    Report: Paving The Path To Omnichannel Fulfillment

    Omnichannel fulfillment programs have topped eBusiness priority lists for a number of years. And while there is no doubt that retailers understand the omnichannel mandate, many are unsure of whe...

    • Downloads: 95
  • For eBusiness & Channel Strategy Professionals

    Report: Make The Business Case For Mobile Insurance

    Mobile insurance is growing up. Not that long ago, building a mobile application was cheap, and business units were casually experimenting with mobile — and granted the budget largesse to ...

    • Downloads: 374
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Analysts who cover eCommerce