eCommerce refers to activities in which businesses — or consumers — use the Internet to identify supplies, select products and services, complete financial transactions, and/or obtain services. Delivery may occur online or outside of the Internet. Research coverage includes eCommerce platforms and technologies and mobile eCommerce.

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7 results in Reports

  • eCommerce
  • Energy & Utilities
  • For Infrastructure & Operations Professionals

    Report:Holography: The Future Of 3D Projection

    Infrastructure Augmentation Will Ensure Project Success

    Holography will significantly disrupt 3D imaging, as it offers better usability and addresses the shortcomings of current 3D solutions. While the holographic effects in Star Wars seem futuristic,...

    • Downloads: 146
  • For CIO Professionals

    Report:Build Your Mobile Engagement Strategy

    Mobile technology is rapidly evolving as a means for organizations to deliver new customer experiences, enhance customer value, and improve employee productivity. When combined with social, cloud,...

    • Downloads: 980
  • For Application Development & Delivery Professionals

    Report:2011 Integration Survey, Part One: Solution Deployments

    ESBs Are The Most Popular Choice

    Enterprise service buses (ESBs), comprehensive integration solutions (CISes), and integration appliances offer a range of overlapping features to meet integration challenges. Forrester recently...

    • Downloads: 656
  • For eBusiness & Channel Strategy Professionals

    Report:Case Study: How Postbank's Partnership With Shell Builds Stronger Customer Relationships

    To differentiate its giro account and further improve the availability of cash for its customers, Germany's Postbank created an innovative offer in partnership with Shell. Postbank current account...

    • Downloads: 245
  • For Application Development & Delivery Professionals

    Report:The State Of B2B Integration

    Most Enterprises Plan Imminent B2B Upgrades To Address Key Issues

    Forrester surveyed 300 senior IT managers in North America, EMEA, and Asia Pacific regarding the state of their business-to-business (B2B) integration infrastructure and plans for future...

    • Downloads: 850
  • For eBusiness & Channel Strategy Professionals

    Report:2009 Cost Of eBusiness Operations And Customer Acquisition

    Competition Heats Up As Budgets Rise Along With Acquisition Costs

    There's good news and bad news for eBusiness executives. A recent survey of our eBusiness And Channel Strategy Professional Research Panel found that online budgets will increase this year. While...

    • Downloads: 604
  • For Customer Experience Professionals

    Report:The UK Customer Experience Index, 2008

    UK Consumers Rate The Customer Experience Of 25 Large UK Companies

    Forrester asked 1,180 consumers in the United Kingdom about their interactions with a variety of companies and high-street brands, gauging the usefulness, usability, and enjoyability of those...

    • Downloads: 452