eCommerce refers to activities in which businesses — or consumers — use the Internet to identify supplies, select products and services, complete financial transactions, and/or obtain services. Delivery may occur online or outside of the Internet. Research coverage includes eCommerce platforms and technologies and mobile eCommerce.

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Market Imperatives



3 results in Reports

  • eCommerce
  • Total Economic Impact (TEI)
  • For eBusiness & Channel Strategy Professionals

    Report:Building The Business Case For Omnichannel In Retail

    Business Case: The Omnichannel Commerce Playbook

    To meet customer demand for new fulfillment options, eBusiness leaders are prioritizing omnichannel fulfillment projects. To lead these expensive, high-visibility initiatives, they must build...

    • Downloads: 727
  • For eBusiness & Channel Strategy Professionals

    Report:Construct The Business Case For Digital Store Transformation

    Business Case: The Digital Store Playbook

    Today's leading omnichannel retailers are moving to transform their physical stores from places to shop to digital centers of engagement. A myriad of technology solutions support this transition,...

    • Downloads: 244
  • For CIO Professionals

    Report:The ROI Of Interactive Chat

    A Total Economic Impact™ Analysis Uncovers Big Benefits Of Proactive Chat

    Too many companies sit passively by while prospects on the verge of buying abandon their online shopping carts or applications, potentially never to return. Smart organizations are evaluating the...

    • Downloads: 1619