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For Customer Experience Professionals
A Benchmark Of How Well Brands In China Use The Customer Experience To Create And Sustain Customer Loyalty
For the first time, Forrester has applied the new Customer Experience Index (CX Index™) methodology to appraise how well companies in China are delivering customer experiences that create and...
- Downloads: 59
For CMO Professionals
CMOs Will Have To Support The Digital Experiences That Holographic Computing Enables
With the launch of its Windows 10 operating system, Microsoft revealed an unexpected aspect of the new Windows 10 platform: a holographic interface that will launch with a dedicated headset called...
- Downloads: 169
North American Consumer Technographics®
This report is our annual overview of US consumers' behaviors and technology attitudes by generation, based on Forrester's North American Technographics surveys and our ForecastView data. Our data...
- Downloads: 224