eCommerce

eCommerce refers to activities in which businesses — or consumers — use the Internet to identify supplies, select products and services, complete financial transactions, and/or obtain services. Delivery may occur online or outside of the Internet. Research coverage includes eCommerce platforms and technologies and mobile eCommerce.

Refine your results

Methodology

Industry

Topics

Market Imperatives

Region

Vendor

Analyst

21 results in Reports

  • Consumer Mobility
  • Application Development & Delivery
  • Past 12 months
  • For Application Development & Delivery Professionals

    Report:Market Overview: Mobile Infrastructure Services Aid Developers

    A Rapidly Converging Market Speeds Front-End Developers' Efforts

    Application development and delivery (AD&D) professionals have many technology choices when it comes to building mobile apps that win, serve, and retain customers. One of the principal challenges for...

    • For Application Development & Delivery Professionals

      Report:Digital Innovation Reshapes The Future Of Business Applications

      Vision: The Business Applications Playbook

      The state of business applications in the enterprise today is characterized by high cost, vendor lock-in, and inflexibility, but the business environment and the application software industry are...

      • Downloads: 214
    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Mobile Enterprise App Services Providers — Midsize Providers, Q1 2015

      The Nine Midsize Providers That Matter Most And How They Stack Up

      Mobile moments in the enterprise — with employees and business partners — have the power to make or break your customer experience. But, these mobile enterprise moments represent...

      • Downloads: 207
    • For Application Development & Delivery Professionals

      Report:Market Overview: Mobile Banking Solutions

      Mobile Banking Is More Than Mere Support Of The Mobile Channel

      For financial services (FS) firms in many countries, mobile is one of the key touchpoints with customers, if not the major touchpoint. There's no reason to believe this will change any time soon:...

      • Downloads: 204
    • For Application Development & Delivery Professionals

      Report:How To Design APIs For Mobile

      Process, Practice, And Design Principles

      Mobile apps are a critical channel for customer engagement and business process improvement, and it's clear that mobile apps need APIs to access business data and transactions. The problem for...

      • Downloads: 294
    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Mobile Enterprise App Services Providers — Large Providers, Q1 2015

      The 10 Providers That Matter Most And How They Stack Up

      In Forrester's fifteen-criteria emerging market evaluation of mobile enterprise app services providers, we identified the 10 most significant services providers — Accenture, Capgemini,...

      • Downloads: 350
    • For Application Development & Delivery Professionals

      Report:Build Five-Star Mobile Apps

      Processes: The Mobile App Development Playbook

      There are millions of mobile apps out there, and they're all competing for the same consumers. Companies hoping to reach customers through the mobile channel need to ensure that their apps get high...

      • Downloads: 1584
    • For Application Development & Delivery Professionals

      Report:Best Practices For Building Beacon-Enabled Apps

      Beacons Add The Power Of Proximity To Modern Applications

      As the mobile mind shift swings into high gear, developers must reimagine how they design apps to interact with the physical world. Wireless sensors linked to Internet of Things (IoT) systems will...

      • Downloads: 245
    • For Application Development & Delivery Professionals

      Report:The Future Of Mobile Application Development

      Vision: The Mobile App Development Playbook

      With the worldwide population of smartphone users approaching 2 billion, and tablets numbering in the hundreds of millions, the scope of the mobile computing revolution rivals that of the move from...

      • Downloads: 2912
    • For Application Development & Delivery Professionals

      Report:Critical Factors For Success In Enterprise Mobile Application Development

      Learnings And Recommendations Based On A Recent Survey Of More Than 50 Mobile Apps Projects

      Forrester recently surveyed more than 50 executives who had used a third-party services partner for B2E or B2B mobile application work. These interviewees were all provided as references for our 2015...

      • Downloads: 227
    • For Application Development & Delivery Professionals

      Report:Brief: Smartwatches Need Glanceable Moments

      Success Centers On Delivering Intelligent Notifications

      With the spate of product announcements and second-generation offerings from Apple, LG, Microsoft, Samsung, and Timex, smartwatches and wearables have entered firms' agendas. However, to be...

      • Downloads: 106
    • For Application Development & Delivery Professionals

      Report:Web, Hybrid, And Native Mobile Apps All Have Their Place

      Strategic Plan: The Mobile App Development Playbook

      In the past few years, we've handled hundreds of client inquiries regarding which technology approach best suits mobile app development needs. The most common question: "Should we go with a native...

      • Downloads: 2732
    • For Application Development & Delivery Professionals

      Report:Build Responsive Web Transactions — Your Testing Teams Will Thank You

      Rejuvenate Online Transactional Experiences With Responsive Web Design

      This report, originally written for eBusiness professionals, is also relevant for application development and delivery (AD&D) teams. Many developers have witnessed decisions to adaptively deliver...

      • Downloads: 105
    • For Application Development & Delivery Professionals

      Report:Predictions 2015: Systems Of Engagement Will Shape The Retail And CPG Application Landscape

      RadioShack reported its tenth consecutive quarterly loss in August 2014, blaming eroding topline growth, declining gross margins, and high inventory levels. Similar woes wrecked household names in...

      • Downloads: 324
    • For Application Development & Delivery Professionals

      Report:Measuring Mobile Apps

      Performance Management: The Mobile App Development Playbook

      When beginning to build and deploy mobile apps, development teams quickly discover that they need to deliver new versions and updates much faster: eight to 12 times a year or more. Mobile performance...

      • Downloads: 1113
    • For Application Development & Delivery Professionals

      Report:Predictions 2015: Business Applications Take Innovation Beyond The Cloud

      As the shift to the cloud broadens across more business application types, application development and delivery professionals are torn between maintaining key operational systems and making...

      • Downloads: 332
    • For Application Development & Delivery Professionals

      Report:Predictions 2015: Mobile Development Goes Composable, Contextual, And Cross-Touchpoint

      Experience Creation Trumps App Creation

      Consumer and employee demands for innovative mobile experiences will continue to accelerate in 2015. Mobile platforms, development tools, and programming techniques, focal points for every firm's...

      • Downloads: 489
    • For Application Development & Delivery Professionals

      Report:Don't Let A Mountain Of "Technical Debt" Derail Mobile And Customer-Facing App Delivery

      Lead The Investment Case With Business Issues, Not Technical Debt

      The ever-increasing demand from business leaders for modern mobile and customer-facing apps has application development and delivery (AD&D) leaders embracing Agile and DevOps techniques to keep pace....

      • Downloads: 470
    • For Application Development & Delivery Professionals

      Report:The Offline Mobile Challenge

      Tackling Mobile Apps' Most Important And Difficult Feature

      Companies are adopting a business technology (BT) agenda with a focus on driving great customer experience, yet these experiences are increasingly delivered on devices with transient network...

      • Downloads: 202
    • For Application Development & Delivery Professionals

      Report:Map The Gaps In Your BT Apps

      Assessment: The Application Development Strategy, Structure, And Sourcing Playbook

      Customer centricity drives change for all application development and delivery (AD&D) professionals, but in different ways and at different rates. The effort to win, serve, and retain customers...

      • Downloads: 119
    • For Application Development & Delivery Professionals

      Report:Case Study: Old Dutch Foods Masters Employees' Mobile Moments

      A Modern Application Approach Optimizes Manufacturing, Distribution, And Sales

      It's easy for development teams to focus their mobile app development efforts exclusively on meeting customers in their mobile moments. But employees also have mobile moments, and there's just as...

      • Downloads: 93