eCommerce

eCommerce refers to activities in which businesses — or consumers — use the Internet to identify supplies, select products and services, complete financial transactions, and/or obtain services. Delivery may occur online or outside of the Internet. Research coverage includes eCommerce platforms and technologies and mobile eCommerce.

Refine your results

Role

Industry

Topics

Market Imperatives

Region

Analyst

3 results in Reports

  • Business Technographics
  • eCommerce
  • Past 12 months
  • For Customer Experience Professionals

    Report:The China Customer Experience Index, 2015

    A Benchmark Of How Well Brands In China Use The Customer Experience To Create And Sustain Customer Loyalty

    For the first time, Forrester has applied the new Customer Experience Index (CX Index™) methodology to appraise how well companies in China are delivering customer experiences that create and...

    • For Enterprise Architecture Professionals

      Report:Elevate Digital Disruption Like China's Leading Innovators

      Three Lessons From Chinese Internet Companies

      "Internet companies" is a unique term used in China to refer to digital enterprises. These firms were born digital, and they are disrupting traditional companies in every major vertical. Traditional...

      • Downloads: 71
    • For Application Development & Delivery Professionals

      Report:B2B Order Management Bridges The Gap Between B2B eCommerce And ERP

      Create A B2B Order Management Strategy That Prioritizes Speed And Agility Over Economies Of Standardization

      Many eCommerce projects fail due to problems integrating front-office applications with back-office order tracking and execution. This "integration gap" is a particular challenge in B2B scenarios...

      • Downloads: 195