For CIO Professionals
Analyze And Close Your Customer Engagement Technology Gap
In the age of the customer, every employee has a responsibility to win, serve, and retain customers, directly, indirectly, or, in the case of customer-obsessed employees, both. As the head of the...
- Downloads: 166
For Application Development & Delivery Professionals
Executive Overview: The Application Development Strategy, Structure, And Sourcing Playbook
The cumulative impact of the age of the customer uber-trends — digital disruption, mobile mind shift, customer experience, and big data analytics — will transform the competitive...
- Downloads: 391
For eBusiness & Channel Strategy Professionals
Seven Key Questions That Will Guide eBusiness Leaders To Make The Right RWD Decisions
Web traffic on mobile phones and tablets is increasing to the point where firms must optimize for these touchpoints. Native mobile apps aren't always necessary because organizations can support a...
- Downloads: 540