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Responsible for justifying, prioritizing, and building multichannel sales and service strategies, you define how to serve empowered customers across a rapidly evolving set of touchpoints.
VP, Channel Strategy
Director of Distribution
VP of Direct Channels
Head of eCommerce
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Forrester guides your decisions with integrated reports, tools, and Playbook research frameworks.
March 23, 2015 | Ellen Carney
March 18, 2015 | Katyayan Gupta
March 16, 2015 | Oliwia Berdak
March 12, 2015 | Julie Ask
Insights From The Front Lines At 3M, Bank Of America, And Walgreens
March 27, 2015 | Bill Doyle
The forces of digital disruption have reached critical mass, threatening every incumbent firm in every industry. Attendees at our Forum For eBusiness & Channel Strategy Professionals heard from...
March 27, 2015 | Michael O'Grady
This forecast details mobile and tablet commerce sales, sales growth, and online market share from 2015 to 2020 for retail and travel across the UK, Germany, France, Italy, Spain, the Netherlands,...
eCommerce Adoption, Commerce Solutions...
Personalization, Customer Experience Management...
Multichannel Customer Experience, Customer Advocacy...
April 29, 2015 - April 30, 2015
April 29, 2015