Roles We Serve

Marketing & Strategy:

Technology Management:

Technology Industry:

Forrester Research For:

Enterprise Architecture Professionals

Enterprise Architecture (EA) Professionals have to shift their focus from technology standardization and cost reduction to customer-driven technology capabilities.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; utilize agile, stakeholder-driven methodologies; and adopt wider people, process, information, and technology competencies.

Who this role is for:

Enterprise Architect
Business Architect
Technology Architect
IT Architect

Vice President and Group Director Sharyn Leaver (00:58)

Challenges facing today’s Enterprise Architecture Professionals:

Architect the customer experience.

TechRadar™: Customer-Centric BPM Technology, Q4 2014

The Business Process Management Playbook For 2015

Engage business in innovation.

Finding Tools For Your Business Architecture Program

Define cohesive mobile architectures.

The Top Emerging Technologies To Watch: Now Through 2020

Embed big data into business.

Report: Market Overview: Big Data Integration

The Data Management Playbook For 2015

Enterprise Architecture Blog

View more posts

Latest Research For This Role

Report: Brief: Why Data-Driven Aspirations Fail

Our Annual State Of Strategic Planning, EA, And PMO Online Survey Shows Why Architects' Data-Driven Aspirations Will Underdeliver

October 7, 2015 | Brian Hopkins

Data-driven hopes are high. Forrester's Q3 2015 Global State Of Strategic Planning, Enterprise Architecture, And PMO Online Survey indicates that a large majority of enterprise architecture (EA)...

Report: Vendor Landscape: Document-Centric Collaboration, Q4 2015

Know Your Users' Top Priorities When Assessing A Crowded Market

October 2, 2015 | Cheryl McKinnon

Documents encapsulate the knowledge and decisions that information workers use to accomplish their goals. Collaboration -- with peers, customers, partners, and trusted external experts -- is...

View more research

Analysts Serving This Role

View more analysts

Upcoming Events For This Role


May 10, 2016 - May 11, 2016

Webinar: Build A Data-Driven Culture To Succeed In The Age Of The Customer

October 14, 2015

Webinar: The Top Technologies Driving The Mobile Mind Shift

October 19, 2015

View more events