Speakers
Meet our speakers for this year’s CX EMEA! We are thrilled to be joined by Forrester’s top CX, Marketing and Digital analysts, inspirational thinkers and innovative technology providers. Be sure to check back for future speaker announcements.
All Speakers

Alison Broussy
Global VP Customer & Digital Experience, Accor

Michela Cocco
Global CX & Innovation Manager, Nestlé Nespresso

Philippa Christie
Chief Product Owner, ScottishPower

Stacy Brooks
Associate Director | EDI Digital Strategy, Humana | Digital Health Analytics

Christian Herold
Director Consumer Experience & Engagement, cosnova

Audrey Campbell
Global Head of Diversity and Inclusion, London Stock Exchange (LSE)

Victoria Gibson
Omni Channel Design Lead, BT

Marcello Ciozzani
Global Customer Experience Senior Manager, Chiesi Farmaceutici

Guy Flament
Former CEO, Yves Rocher

Martin Gill
VP, Research Director, Forrester

Sharyn Leaver
Chief Research Officer, Forrester

Joana de Quintanilha
VP, Principal Analyst, Forrester

Maxie Schmidt-Subramanian
VP, Principal Analyst, Forrester

Enza Iannopollo
Principal Analyst, Forrester

Jacob Morgan
Principal Analyst, Forrester

Oliwia Berdak
VP, Research Director, Forrester

Michelle Beeson
Senior Analyst, Forrester

Ryan Skinner
Principal Analyst, Forrester

Karine Cardona-Smits
Senior Analyst, Customer Experience, Forrester

Thomas Husson
VP, Principal Analyst, Forrester

Aurelie L'Hostis
Principal Analyst, Forrester

Rusty Warner
VP, Principal Analyst, Forrester

Chiara De Gasperin
Analyst, Forrester

Dan Bieler
Principal Analyst, Forrester

Shar VanBoskirk
VP, Principal Analyst, Forrester

Ash Mukherjee
Solution Partner, Forrester

Martha Bennett
VP, Principal Analyst, Forrester

Paul Miller
VP, Principal Analyst, Forrester

Su Doyle
CX Exec Partner & Sr Analyst, Forrester

Richard Sheahan
Principal Consultant, Forrester

Judy Weader
Senior Analyst, Forrester

Kerstin Wehmeyer
Researcher, Forrester

Jenna Wohead
Director, Certification, Forrester

Alex Stein
Principal Consultant, Forrester

Ashley Taylor
Delivery Manager, Custom Programs, Forrester

Mary Beth Kemp
Senior Consultant, Forrester
Speaking Opportunities
Interested in speaking at a Forrester Event in 2022? Complete the information below to be considered for a speaking opportunity. Submissions will be considered on a rolling basis until all speaking slots are filled. If your submission is selected, a Forrester Events representative will contact you to discuss next steps.
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