CX
EMEA

June 22 – 23, 2022  |  London & Digital Experience

Speakers

Meet our speakers for this year’s CX EMEA! We are thrilled to be joined by Forrester’s top CX, Marketing and Digital analysts, inspirational thinkers and innovative technology providers. Be sure to check back for future speaker announcements.

All Speakers

Alison Broussy

Global VP Customer & Digital Experience, Accor

Michela Cocco

Global CX & Innovation Manager, Nestlé Nespresso

Philippa Christie

Chief Product Owner, ScottishPower

Stacy Brooks

Associate Director | EDI Digital Strategy, Humana | Digital Health Analytics

Christian Herold

Director Consumer Experience & Engagement, cosnova

Audrey Campbell

Global Head of Diversity and Inclusion, London Stock Exchange (LSE)

Victoria Gibson

Omni Channel Design Lead, BT

Marcello Ciozzani

Global Customer Experience Senior Manager, Chiesi Farmaceutici

Guy Flament

Former CEO, Yves Rocher

Martin Gill

VP, Research Director, Forrester

Sharyn Leaver

Chief Research Officer, Forrester

Joana de Quintanilha

VP, Principal Analyst, Forrester

Maxie Schmidt-Subramanian

VP, Principal Analyst, Forrester

Enza Iannopollo

Principal Analyst, Forrester

Jacob Morgan

Principal Analyst, Forrester

Oliwia Berdak

VP, Research Director, Forrester

Michelle Beeson

Senior Analyst, Forrester

Ryan Skinner

Principal Analyst, Forrester

Karine-Cardona-Smits portrait

Karine Cardona-Smits

Senior Analyst, Customer Experience, Forrester

Thomas Husson

VP, Principal Analyst, Forrester

Aurelie L'Hostis

Principal Analyst, Forrester

Rusty Warner

VP, Principal Analyst, Forrester

Chiara De Gasperin

Analyst, Forrester

Dan Bieler

Principal Analyst, Forrester

Shar VanBoskirk

VP, Principal Analyst, Forrester

Ash Mukherjee

Solution Partner, Forrester

Martha Bennett

VP, Principal Analyst, Forrester

Paul Miller

VP, Principal Analyst, Forrester

Su Doyle

CX Exec Partner & Sr Analyst, Forrester

Richard Sheahan

Principal Consultant, Forrester

Judy Weader

Senior Analyst, Forrester

Kerstin Wehmeyer

Researcher, Forrester

Jenna Wohead

Director, Certification, Forrester

Alex Stein

Principal Consultant, Forrester

Ashley Taylor

Delivery Manager, Custom Programs, Forrester

Mary Beth Kemp

Senior Consultant, Forrester

Speaking Opportunities

Interested in speaking at a Forrester Event in 2022? Complete the information below to be considered for a speaking opportunity. Submissions will be considered on a rolling basis until all speaking slots are filled. If your submission is selected, a Forrester Events representative will contact you to discuss next steps.

Speaking opportunities are open only to brands. If you are a vendor or agency, please contact our Sponsorship team sponsorships@forrester.com to learn how you can get involved in Forrester’s Events.

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