Leadership Development Sessions
In addition to featuring Forrester´s latest research providing you with an unbiased perspective on the most important Data Strategy & Insights trends faced by Chief Data Officers, Chief Enterprise Architects and their teams, we are pleased to offer the following sessions that are also focused on leadership development.
October 13, 2020
Fireside Chat: Transforming Operations With AI at BT
In this fireside chat, Gilbert Owusu, Head of Operational Transformation Technologies at BT, will chat with Forrester Principal Analyst Brandon Purcell about his team’s journey to adopt and implement AI at the UK’s largest provider of fixed-line, broadband and mobile services.
The Equity Equation: Drive Innovation with Inclusive Culture
Every organization has a culture, and if you don’t create it intentionally, you can be sure that it will evolve organically. We know that diverse teams create more innovation, and drive better customer experience, but without inclusive culture, companies fail to unlock that opportunity. Great culture powers performance, enables engagement, and inspires innovation. Join us in this session to learn how to unleash the potential of your talent through inclusive culture.
Katy Tynan, Principal Analyst, Forrester
October 14, 2020
Catalyze Impact With The Right Insight Elements
Data strategy and analytics professionals liberally use the term “insights,” but what exactly do they mean? The truth is, not all insights are created equal, and the key to delivering business value relies on producing the right combination of insights. This keynote unveils Forrester’s Periodic Table of Insights, a framework that categorizes different types of insights so companies can prioritize analytical efforts for maximum impact.
Brandon Purcell, Principal Analyst, Forrester
October 15, 2020
Reinvent The Future Of Work
Data and analytics supports many business functions across the enterprise. But applying better data, analytics, AI, and automation to redefine the future of work and the employee experience requires more embeddedness, responsiveness, and innovation, especially as firms build resiliency. The future of work is happening now, and data and analytics fuels the intelligence behind this transformation. This keynote teaches you how to help your organization reinvent the future of work.
J.P. Gownder, VP, Principal Analyst, Forrester
Panel: The New Normal For Data And Insights Leaders
This year, organizations scrambled to use data and analytics to understand and manage the impact of the pandemic on business processes, customers, and employees. How has this changed approaches to data management and analytics? Did it accelerate changes that leaders wanted to make anyway, or did it pave the way to a new normal? This discussion features a panel of industry leaders who reveal how they plan to navigate this new normal in their roles.
(How To Stop) Beating Your Head Against The Data Wall
Data strategy is important and has been for a long time. Why, then, do so many CIOs feel like they’re beating their head against a wall when it comes to strategy execution? This CIO-level session will answer this question and provide recommendations on how to sharpen your data strategy in the unstable new normal of the 2020s and execute that strategy despite immense headwinds.
Brian Hopkins, VP, Principal Analyst, Forrester
A Great Employee Experience Isn’t What Everyone Thinks It Is
In our research, we find that great employee experience (EX) has significant downstream effects for CX, but conventional wisdom about what makes for great EX is wrong. Moreover, great EX for your data scientists and data analysts will be different than great EX for other roles. In this session, we will share counterintuitive insights about how to create great EX where employees choose to bring their best selves to work for your customers, especially now during this time of change.
David Johnson, Principal Analyst, Forrester
Must-Have Emerging Roles In Your Data And Analytics Organization
An unrelenting increase in data volume and data variety and an ever–changing technology landscape — data lakes, AI, augmented analytics — broaden business insights pros’ ability to turn more data into insights and more actions that matter. But firms under–focus, at their peril, on the human skills that will make that happen. This session teaches you how to amplify human skills with these three roles: insights catalyst, data wrangler, and insights evangelist.
Cinny Little, Principal Analyst, Forrester
Creating A Global Data Culture: A Fireside Chat With Harinder Singh, Global Director of Data For “The World’s Largest Brewer”
Harinder Singh’s journey as Global Director of Data at Anheuser-Busch InBev (“AB InBev”) started in 2017. His mandate was to build a global data culture for a global organization comprised of over 500 brands sold in more than 100 countries. The 3-year journey of understanding the company’s needs, creating the strategy, building the team, and then executing the plan had an interesting twist: 2020 was the year for executing the plan but in 2020 While executing the plan, along came a global pandemic and the world changed rather drastically. In this session we’ll hear about the best practices for building a data culture from a well-seasoned CDO data executive, plus how he was able to pivot when the rules changed.
Data Literacy: The One Thing You Can’t Get Enough Of
Many organizations struggle to apply insights to decision–making and deliver true impact. Improving companywide data literacy can help, if approached correctly. This keynote presents Forrester’s A-C-E-S framework for data literacy and explores how data literacy can improve data quality, increase insights-informed decision–making, and deliver business value.
Jennifer Belissent, Ph.D., Principal Analyst, Forrester