Technology & Innovation EMEA

October 13 – 14, 2022  |  London & Digital Experience

Executive Leadership Exchange

The Executive Leadership Exchange (ELE) is an executive program for up to 40 qualified senior technology executives. The program will expand on the Forrester thought leadership presented at the keynotes of the conference and create a private senior executive network. A facilitated networking session will be offered that targets best practices aligned to executive priorities.   

ELE is an invite-only program. To be approved to attend, applicants must be the senior-most technology leader from their organization, not reporting into any higher technology executive. Applicants cannot be representatives from high-tech and service provider organizations that sell technology products or services. Attendees who may meet these qualifications will be invited to join the ELE experience.

Please contact with any questions. 

Exclusive Agenda

Recommended Executive Agenda

Take Forrester’s guidance on which sessions to attend as a technology leader from the entire conference.

Private Executive Sessions

Attend private sessions featuring exclusive-panels and presentations from Forrester analysts.

Detailed agenda coming soon.

Analyst Access

Priority Analyst 1:1 Booking

Receive priority booking for 1:1 networking and guidance meetings with our best-in-class analysts & experts.

Exclusive Analyst Networking Sessions

Identify challenges and solve problems in small group collaborations with Forrester Experts.


Private Executive Roundtable

Facilitated by Forrester team members who specialize in leading C-level networking discussions pointed at meaningful outcomes.

Private ELE Networking Lounge

Connect with your peers during the conference at the exclusive sessions and in a private networking lounge in the virtual experience.

Detailed Agenda

Thursday, October 13

12:15 pm – 1:15 pm | Exclusive Lunch

Join a private lunch with fellow ELE attendees.

1:15pm – 1:30 pm | Opening Remarks

1:30 pm – 2:30 pm | How To Influence And Connect As A Storytelling Leader

In this fun and active session, you will: 

  • See examples of how other organizations are applying narrative to create engagement and belief so people will act.
  • Learn compelling stories that actual leaders are telling to engage their systems.
  • Start to identify your own “narrative assets”— your value holding stories — which they can bring back and tell your teams immediately.

Phil Brunkard, Forrester
David Hutchens, Author, The Storytelling Leader 


Thursday, October 13

2:30 pm – 3:20 pm | Critical Imperatives Defining The Tech Exec’s Mission In The Modern Enterprise

For a modern enterprise to be successful, there are a plethora of strategies that C-Suites need to lead their companies through times of disruptions, radical changes, and transformation. One of the main levers is to build strong partnerships with strategic partners (not vendors) 

 This session will cover: 

  • Why it is critical to collaborate with your partner ecosystem for realizing your strategy.  
  • What role Procurement will play in the modern enterprise and why you should invite them into the Board room. 
  • How to choose your strategic partners, monitor and nurture the relationship. 
  • Moving to outcome-based from rate cards/fixed price; shifting from staff augmentation to managed services. 

Jeffrey Sam Rajamani, Forrester
Bo Dungal, Danske Bank

Friday, October 14

8:15 am – 9:15 am | Breakfast Session: How To Better Exploit Emerging Technology For Business Value

Technology is now fundamental to every business but understanding how to track and exploit emerging technology in a rapidly changing world is a challenge with which many organisations struggle. During this workshop you will learn how to pragmatically assess, evaluate and experiment with emerging technology using frameworks to better maximize the potential value of emerging technology. 

Lorenzo Introna, Forrester
David Wheable, Forrester

Local Language Networking

In addition to offering an agenda packed with thought leadership and guidance on how to help your organisation lead, break boundaries, and build the future, we are happy to be offering networking opportunities facilitated in multiple local languages during the in-person experience.


Developpez Votre Reseau De Tech Leaders Francophones
Rencontre entre pairs (CIOs, CTOs, CDOs, CISOs …) d’autres organisations en France, Suisse, Belgique et autres pays francophones pour partager vos challenges, priorités, et expériences.

Develop Your Network Of French Speaking Tech Leaders
Meet Tech Executives peers (CIOs, CTOs, CDOs, CISOs …) from organizations in France, Switzerland, Belgium, and other French speaking countries to share your challenges, priorities, and experiences.

Facilitators: Chad Routh, Forrester and Stephane Rogers, Forrester


Was Jetzt? Nachhaltigkeit, Automatisierung, Pandemie, Ukraine-Krieg, Talentförderung?
Wie entscheiden Führungskräfte in Anbetracht all dieser Herausforderungen? Kann das Setzen von Prioritäten überhaupt noch helfen?

What’s Up Now? Sustainability, Automation, Scaling, Pandemic and War Resilience, Talent Retention?
What are leaders’ priorities right now? Can they still rely on priorities to focus attention and decisions or do we need different mechanism given the current challenges?

Facilitators: Bernhard Schaffrik, Forrester and Pascal Matzke, Forrester


Le Digital Operations Platforms Sono Al Centro Della Trasformazione Digitale
Devo pianificare una migrazione verso le Digital Operations Platforms? Scopri come sfruttare il vero potenziale dietro la trasformazione digitale delle funzioni interne e resta aggiornato su come le aziende e le istituzioni italiane stanno pianificando il loro futuro digitale parlando con i nostri analisti

Digital Operations Platforms At The Heart Of Your Digital Transformation
Shall I plan a migration to Digital Operations Platforms? Find out how to uncover the true digital transformation potential for internal functions and get updates on how Italian companies and institutions are planning their digital future by talking to our analysts.

Facilitators: Dario Maisto, Forrester and Diego Lo Giudice, Forrester

Diversity, Equity & Inclusion

Diversity, equity & inclusion are part of the fabric of Forrester’s culture. We are excited to share that this year’s program includes sessions dedicated to a number of important areas of focus as it relates to diversity & inclusion.

The below highlights sessions which are available to attendees during the program.

Fireside Chat: How 2020’s Breaking Point Enabled Progressive Inclusion Strategies

The impact of unjust police brutality and the pandemic was a breaking point in 2020 for Humana and the Digital Health & Analytics (DH&A) Organization. With disproportionate health disparities and blatant injustices towards Black Americans, DH&A responded by partnering with Forrester Research to launch an enterprise investigation around systems and practices relative to Black/African American associate and member experience disparities. A conceptual framework was developed to address systemic disparities, new sources of value from an EDI lens, and ongoing training and execution of key practices for EDI to reach full integration into our business norms.

In this session, you’ll learn:

  • Setting up & finding our why
  • The 3-phased project & key elements of real EDI strategy
  • 2021 results and our path forward

Stacy Brooks, Associate Director | EDI Digital Strategy, Humana | Digital Health Analytics
Alex Stein, Senior Consultant, Forrester

Fireside Chat: Creating Inclusion Change That Sticks – What Do Leaders Need To Know And Do

Drop in for a fireside chat with the Global Head of D&I of the London Stock Exchange Group on the intricacies, implications and recommendations for making a success of D&I. Why does it matter to business – what do successful organisations get right – why it makes a difference for all leaders – and how to avoid a superficial and ineffective approach will be just a few of the questions to be explored in this session.

Key takeaways:

  • How do you fulfill the role?
  • How do you get your D&I journey right?
  • What does good look like in applying D&I?
  • What are the business effects of good D&I?

Ash Mukherjee, Solution Partner, Forrester
Audrey Campbell, Global Head of Diversity & Inclusion, London Stock Exchange

Women's Leadership

We must align with others to gain allies who advocate on our behalf. We must also advocate for ourselves and others. If we do this, we can accelerate our impact and influence.

Thursday, October 13 | 1:15 pm – 1:45 pm

Panel: Best Practices – Recruiting, Retaining, And Advancing Women In Technology

Women’s representation in the tech workforce over the past 15 years has been stagnant. However, their influence over purchasing decisions is dominant, and they control up to 80% of all purchasing decisions. While technology leaders need to attract women, they should start by capturing the value that women in their current organisation and company provide. Join this session to find out why and how to do it.

Raluca Alexandru, Analyst, Forrester
Avril Chester, Chief Technology Officer, Royal Pharmaceutical Society
Matt Mallett, Chief Digital Information Officer, Head of KIM Centre of Excellence, UK Space Agency
Claire Priestley, Chief Digital Information Officer, Royal Borough of Kensington and Chelsea

Bring Your Team

“If you want to go fast, travel alone. If you want to go far, travel together.” Technology & Innovation EMEA provides a broad and deep agenda to maximise learning and networking opportunities for groups of attendees from the same company.

Take another look at the agenda today. Browse some sessions you think would interest your team. See for yourself why it really is smarter to “travel together” when you come to this year’s Technology & Innovation EMEA.

Small Team

Pricing incentive for teams of 5-9 paid attendees from the same enterprise.

  • Discounted Tickets: Receive 5 tickets for the price of 4 in one transaction. No code required, add 5 tickets to your cart and receive 20% off.

Large Team

Pricing and experiential incentive for teams of 10+ paid attendees from the same enterprise.

  • Priority 1-on-1s: Advanced access to book (1) 20-min 1-on-1 meetings before the general public.
  • VIP Seating in Keynote Room: Premier seating reserved for VIP attendees​
  • VIP Badge: Unique name badge identifier to signify VIP-level status.

Technology & Innovation EMEA · October 13 – 14, 2022 · London & Digital Experience

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