Technology & Innovation
North America

November 2 – 3, 2021  |  Live Virtual Experience

Premier Spotlight Sessions

IBM Watson Orchestrate Demo – Interactive AI for Professionals
Increase employee productivity by putting automation at their fingertips. Watson Orchestrate is an interactive AI software delivered through the collaboration tools that your team uses today — email, Slack®, Salesforce® and more. Come see how Watson Orchestrate combines natural language technology traditionally found in chat bots with on-the-fly AI-driven workflows to create a digital co-worker that possesses skills, memory, and organizational knowledge. This demo features how the new technology helps sales professionals in their day-to-day activities.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

When you interact with IBM, this serves as your authorization to Forrester or its vendor to provide your contact information to IBM in order for IBM to follow up on your interaction. IBM’s use of your contact information is governed by the IBM Privacy Policy.

Sign up here to learn more about IBM.

Salman Sheikh, IBM

LaunchDarkly: Multi-cloud Feature Flagging
Chris introduces the LaunchDarkly Feature Flagging platform and common use cases, does a short inter-cloud demo, then discusses how to add feature flagging to your application and beyond.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Chris Leon, LaunchDarkly

Moveworks: Deliver effortless employee service with AI
In just 7 minutes, see how Moveworks transforms how you support your employees – with the first AI platform that makes getting help at work effortless. From IT issues to HR policy questions, Moveworks understands exactly what employees need and provides the right solution in seconds.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Shikhar Singh, Moveworks

Premium Spotlight Sessions

Bounteous: Delivering a 20x Digital Return for Caesars Entertainment through Data Activation
A Co-Innovation approach helped Caesars Entertainment achieve a 20x ROI with advanced digital personalization. Learn how they benefit from adopting new modes of working across customer experiences and marketing technology and defining the key outcomes of data activation strategies required to drive successful digital transformation.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Michael Bartholow, Bounteous
Dave Mankowski, Bounteous
Jonathan Weber, Bounteous

CloudBlue: Enable and grow your B2B Ecosystem
B2B customers behave like consumers, they require the same responsiveness and expect the same digital experience buying XaaS bundles as they do books and flowers. This presents challenges for billing and fulfillment models, channel and vendor management not to mention reaching a larger audience. Attend this session to see how CloudBlue can help architect your ecosystem to delight global customers with digital-first experiences and turbocharge your business to succeed in the As a Service Economy.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Devina Yadav Baker, CloudBlue

HCL Volt MX: Why Low Code Is Key for Mission-Critical Apps
Apps that allow organizations to be responsive, innovate and scale is critical. This demo will show you how HCL Volt MX and the power of low code can help build high-impact solutions fast. Showcased here is a utility app with functionality such as reporting outages and bill payment, with backend systems that connect seamlessly. Even if you’re not in the energy business, see how you can build mission-critical apps like this in as little as 8 weeks.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Gunndarr Dotter, HCL Software, Inc.

LivePerson: Building a Bot & Automation Strategy
Join LivePerson’s Conversational AI Expert, Chris Radanovic, for a behind-the-scenes look at common pitfalls when implementing an automation strategy, along with key factors that contribute to a well-integrated and seamless bot experience.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Chris Radanovic, LivePerson

Qualcomm: Always On, Always Connected PCs driving digital transformation for the hybrid workforce
The enterprise workforce is more distributed than ever. Join Rami Husseini, Director of Product Management at Qualcomm Technologies, and learn how 5G connected laptops are transforming computing with new use cases for the future of work and providing companies greater flexibility to manage and secure devices and data while elevating productivity and efficiency.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Rami Husseini, Qualcomm

Quickbase: Operational Agility Platform
Recent studies show that one of the key elements separating leaders from laggards is their Business Agility and how quickly they can respond to new opportunities and change. Quickbase is a platform specifically designed to enable Business SMEs to quickly develop solution applications, tailored to their needs with the ability to quickly iterate as things change. This demo highlight’s what is different about Quickbase and why anyone within your organization can develop solutions leveraging a platform that is trusted by IT.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Ashley Banning, Quickbase

Presenter Spotlight Sessions

Aisera: How Self-Service Transforms a Workplace Driven by Employee Experience
AI is helping organizations create personalized and frictionless self-help experiences for all users through the conversational channel of the user’s choice. At the same time, organizations are applying end-to-end automation of business tasks and employee workflows to decrease ticket volumes, improve the experience, and improve employee productivity. Join us as we discuss the core drivers and use cases enterprise companies are leveraging to improve the employee experience.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Muddu Sudhakar, Aisera

Duo Security: Secure Access – Past, Present, and Future
Attend this session to learn about the evolution of secure access solutions. Once defined by network perimeters and clunky workflows, secure access now leverages user & device context to offer a more seamless user experience. Learn how technology advancements like federation, passwordless and anomaly detection reduce both security risk and user friction. Finally, get a sneak-peek into what the future of secure remote access holds.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Ted Kietzman, Duo Security

Optimizely Full Stack: Test Feature Releases for Optimized Business Outcomes
The past two years have made it necessary for companies to grow their business into new innovative spaces & applications. Optimizely Full Stack accelerates complex feature release management for your services and apps while giving your product teams control over a variety of feature configurations and targeted rollouts. Built on top of Optimizely’s industry-proven experimentation data platform, you can test and validate feature releases with confidence to ensure outsized outcomes for your business.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

James Stout, Optimizely

Pipefy: Empowering Citizen Developers to Accelerate Automation

Many organizations today have secure, structured systems for core processes like ERP, CRM and HRIS platforms. However, more than 65% of long-tail processes are still deeply unstructured and managed manually. In this session, you’ll learn how companies are solving the issue of disparate tools by leveraging a no-code process orchestration platform that empowers teams and Citizen Developers to create custom workflows that integrate with their structured tools, enhance visibility and control, and eliminate manual processes.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Nick Rivera, Pipefy

Precisely: A Foundation of Trusted Data Is Required for Innovation
To thrive, or even survive, your company needs data that can be trusted to automate processes, manage risk and compliance, and enable fast, confident decision-making. Precisely, the global leader in data integrity, combines data integration, data quality, data governance, location intelligence, and data enrichment to give your data the accuracy, consistency, and context you need. Learn how Precisely can help you break your data out of silos and integrate it into cloud platforms, ensure its quality, and leverage the common element of location in your data for unique insights that drive innovative practices across your organization!

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Tim McKenzie, Cloud Solutions

Zoom’s Vision for the Workplace of the Future
There are many questions you need to answer as you prepare to reopen your office. Zoom has been working hard with our partners to develop video conferencing hardware that meets the needs of the transformed business. Join us as we take you on a tour of our headquarters in San Jose, California, and show you our vision for the workplace of the future.

Please note, by viewing this sponsor’s session you will be included in the sponsor’s session lead report.

Mark Barragan, Zoom Video Communications