Meet the Members
Forrester has assembled a group of trusted advisors for our Technology & Innovation North America event. The members provide guidance on Forrester’s technology & innovation content, program, and event experiences to ensure the events meets the opportunities and challenges facing technology leaders. Thank you to our Advisory Board.
CIO, CITGO Petroleum
CIO, GE Healthcare
SVP, Customer Operations, Amerisource Bergen
With over 20 years of experience in operations, Devetta James offers a unique blend of leadership, vision and knowledge. She is the Senior Vice President of Customer Operations for AmerisourceBergen and her vision is to provide exceptional experiences through integrated service and support. Devetta has been with AmerisourceBergen since 2006 and has a passion for connecting people, process and technology. Devetta currently leads an organization of over 600 team members within the customer service, customer integration and data management, customer platform support, clinical account services and commercial analytics teams.
In addition to her role as a leader, Devetta is one of the founding members of the Black Leadership Council now known as BOND, Black Organization for Network and Development, an Employee Resource Group at AmerisourceBergen. She is on the board of Camp Summit, a non-profit whose mission is to provide barrier-free outdoor experiences that promote personal growth and foster independence for children and adults with disabilities. Devetta holds a Master of Science in training and development from Amberton University and a Bachelor of Science in business administration from Northwood University. In her spare time, she enjoys spending time with her husband, family and friends, catching a good movie and listening to great music with a great glass of wine!
CIO, Messer North America
CIO, GRS North America and Surety Technology, Liberty Mutual
Kelley Kage is the CIO, GRS North America and Surety Technology at Liberty Mutual Insurance. In her 15 years in the industry, she has held roles including Engineer, Project Manager, Portfolio Director, and Department Director. She loves challenging the status quo, and exploring cutting edge technology. She is also passionate about helping people grow their careers, and spends a lot of her free time creating programming and participating in events for Women in Tech. Before her role in tech, Kelley worked as a microbiologist performing medical testing. Kelley earned her Bachelor of Science degree in Microbiology from the University of New Hampshire and her master’s degree in Information Technology from Harvard University.
SVP, Head of Architecture & Process Reengineering, US Bank
Executive Vice President Head of Marketing Platforms, Wells Fargo
Giles is responsible for the data and technology products that deliver messages and experience to Wells Fargo’s 70 million customers across Digital, Branch, Email and Telephony Channels. On a mission to make each interaction more personal by leveraging data. He has run a number of groundbreaking programs whilst holding roles at RBS NatWest, T Mobile and Barclays both in the UK and United States. His ‘Superstar DJ’s program’ at RBS NatWest gained worldwide coverage displaying how data driven optimization of digital experiences could be delivered in a whole company collaboration. This typifies his long held belief that great things can happen when putting together three factors. Data, Technology and a Federated use model.
Giles lives in Seattle, WA