& Innovation

North America

September 29 – 30, 2022  |  Austin & Digital Experience

Executive Leadership Exchange

For Qualified Attendees

The Executive Leadership Exchange (ELE) is an executive program for up to 50 qualified senior technology executives. The program will expand on the Forrester thought leadership presented at the keynotes of the conference and create a private senior executive network. A facilitated networking session will be offered that targets best practices aligned to executive priorities.   

ELE is an invite-only program. To be approved to attend, applicants must be the senior-most technology leader from their organization, not reporting into any higher technology executive. Applicants cannot be representatives from high-tech and service provider organizations that sell technology products or services. Attendees who may meet these qualifications will be invited to join the ELE experience.

Please contact with any questions. 

Exclusive Agenda

Recommended Executive Agenda

Take Forrester’s guidance on which sessions to attend as a technology leader from the entire conference.

Private Executive Sessions

Attend private sessions featuring exclusive-panels and presentations from Forrester analysts.

Detailed agenda coming soon.

Analyst Access

Priority Analyst 1:1 Booking

Receive priority booking for 1:1 networking and guidance meetings with our best-in-class analysts & experts.

Exclusive Analyst Networking Sessions

Identify challenges and solve problems in small group collaborations with Forrester Experts.


Private Executive Roundtable

Facilitated by Forrester team members who specialize in leading C-level networking discussions pointed at meaningful outcomes.

Private ELE Networking Lounge

Connect with your peers during the conference at the exclusive sessions and in a private networking lounge.

Detailed Agenda

Thursday, September 29

12:25 pm – 1:15 pm | Exclusive Lunch & Networking

Join fellow Executive Leadership Exchange attendees for an exclusive lunch before we kick off the day’s program.

1:15 pm – 1:30 pm | Opening Remarks

1:30 pm – 2:15 pm | Critical Communication: Presenting To The Board And Engaging With Senior Business Leaders

As the strategic importance of IT has risen at organizations, so too has Board and senior executive interest in the stewardship of all information and operational technologies.  Thus, Board presentations and other communications with senior business leaders have become an even more critical factor in an IT leader’s success or failure.

This session will provide practical advice about how to build relationships, translate complex technological concepts into accessible business concepts, justify budgets, and manage difficult topics related to challenging projects or cybersecurity shortfalls.
Come prepared to ask your questions directly of our expert panel of technology leaders and Board members.

Rockwell Scott, Forrester
Joe O’Brien, Forrester
Joe Carroll, CIO, CITGO Petroleum

2:15 pm – 2:30 pm | Break

Thursday, September 29

2:30 pm – 3:45 pm | Anywhere Work And Its Implications For Employee Engagement And Burnout

Many organizations experienced an increase in productivity during the pandemic. Employees stepped up, embraced new ways of working, and went above and beyond to help the company and team thrive during the last two years. Sustaining this engagement, without leading employees into burnout, will be a challenge.

During this interactive session with Forrester Principal Analyst David Brodeur Johnson, participants will:

  • Learn about what predicts employee engagement as well as burnout and how workers can be both things at once
  • Explore best practices for measuring and guiding engagement
  • Discuss practical next steps actions that you as a leader can take to sustain engagement and reduce burnout for your team and organization

David Brodeur-Johnson, Principal Analyst, Forrester

3:45 pm | Closing Remarks

Let’s wrap up today’s learnings before we join the general program.

Friday, September 30

8:00 am – 8:50 am | Exclusive Breakfast Session: The Future Fit IT Organization

We will review the latest data from the 2022 Forrester Future Fit survey. This will be an interactive session focused on new findings about which practices distinguish traditional, modern, and future fit IT organizations from one another.

Bobby CameronForrester
Rachel Kwon, Forrester

Women's Leadership

Wednesday, September 28 | 2:00 pm - 4:00 pm CDT

We must align with others to gain allies who advocate on our behalf. We must also advocate for ourselves and others. If we do this, we can accelerate our impact and influence. Join an intimate gathering of female leaders and Forrester experts attending Technology & Innovation North America to hear more about advancement strategies and elevation tactics for current and emerging leaders.

Driving Women’s Careers Forward
An interactive session with Melissa Goal on strategies that women can leverage to navigate their career path to leadership, and the role that men can play in ensuring women have an equitable path forward

Melissa GillForrester

Panel: Risk Taking As A Pathway To Career Progression
Hear from women leaders on how they have successfully taken risks in their career, creating positive customer outcomes, and accelerating their career.

Fiona Mark, Forrester
Bobbie Carlton, Innovation Women
Michelle Tisdale, TracyLocke

Panel: Lessons From The Top – Women Leaders In Tech On Overcoming Obstacles And Blazing Trails To Become Technology Leaders
Women in tech leaders will share experiences of what held their careers back, how they overcame challenges and obstacles, and what they were able to draw upon to become leaders in their field.

Melissa Gill, Forrester
Chioma Onwuanibe, Forrester
Tia Eady, Cognizant

Diversity, Equity, & Inclusion

Diversity, equity, and inclusion are part of the fabric of Forrester’s culture. We are excited to share that this year’s program includes sessions dedicated to a number of important areas of focus as it relates to diversity and inclusion.

The below highlights sessions which are available to attendees during the program.

Fireside Chat: How 2020’s Breaking Point Enabled Progressive Inclusion Strategies

The impact of unjust police brutality and the pandemic was a breaking point in 2020 for Humana and the Digital Health & Analytics (DH&A) Organization. With disproportionate health disparities and blatant injustices towards Black Americans, DH&A responded by partnering with Forrester Research to launch an enterprise investigation around systems and practices relative to Black/African American associate and member experience disparities. A conceptual framework was developed to address systemic disparities, new sources of value from an EDI lens, and ongoing training and execution of key practices for EDI to reach full integration into our business norms.

In this session, you’ll learn:

  • Setting up and finding our “why.”
  • The three-phase project and key elements of real EDI strategy.
  • 2021 results and our path forward.

Stacy Brooks, Associate Director | EDI Digital Strategy, Humana | Digital Health Analytics
Alex Stein, Senior Consultant, Forrester

Fireside Chat: Creating Inclusion Change That Sticks — What Do Leaders Need To Know And Do

Drop in for a fireside chat with the Global Head of D&I of the London Stock Exchange Group on the intricacies, implications and recommendations for making a success of D&I. Why does it matter to business – what do successful organisations get right – why it makes a difference for all leaders – and how to avoid a superficial and ineffective approach will be just a few of the questions to be explored in this session.

Key takeaways:

  • How do you fulfill the role?
  • How do you get your D&I journey right?
  • What does good look like in applying D&I?
  • What are the business effects of good D&I?

Ash Mukherjee, Solution Partner, Forrester
Audrey Campbell, Global Head of Diversity & Inclusion, London Stock Exchange

Beginning To Belong: Unlocking The Power Of Inclusion At Work

The ability of any organization to engage a diverse workforce begins with how well its managers can create a sense of belonging on their teams and how well their leaders can create a sense of community within the organization. Belonging is the sense of feeling safe, accepted, and part of the team. Though this feeling is foundational to workforce engagement, 40% of people still say they feel isolated at work. This feeling of isolation erodes the employee experience and prevents employees from achieving their best. Join Forrester Analyst Jonathan Roberts as we learn what true inclusion is (and what it isn’t) while equipping leaders with the tools to create inclusive environments at work.

Jonathan Roberts, Analyst, Forrester

New Worlds Need New Leaders

Tomorrow’s world won’t be anything like today’s. Considering sectoral convergence, climate change and regulation, tech, energy and geopolitical disruptions, tomorrow’s leaders are expected to navigate tomorrow’s uncertainties with unchanged expectations of returns to shareholders. How can tomorrow’s leaders achieve organizational success with means at their disposal today? This talk explores today’s resilience strategies for tomorrow’s uncertainties.

Ash Mukherjee, Solution Partner, Forrester

Are Your Experiences Inclusive? Here Is How To Assess Them

Many brands want to create inclusive experiences for their customers but lack the tools and resources to assess how inclusive their experiences are and where they need to improve. From inclusive language to accessibility to representation in imagery, there are many components to an inclusive experience, and companies need ways to assess all these aspects of the experience for continuous improvement.

In this session, you will learn:

  • The main components of inclusive experiences.
  • Best practices to assess them.

Senem Biyikli, Forrester
Ian Jacobs, Forrester

Analyst Relations Forum

For Qualified Attendees

The Analyst Relations (AR) Forum at Technology & Innovation North America welcomes AR leaders to join Forrester Executives in exploration of Forrester’s evolved value proposition, product portfolio and research methodologies benefitting high-tech and service provider organizations. Forrester CEO, George Colony, Chief Research Officer, Sharyn Leaver, and Chief Product Officer, Carrie Johnson will share the latest on Forrester’s journey to increased value, expertise and insight for high-tech and service provider clients followed by a reception with Forrester executives and analysts.

The AR Forum is for qualified AR leaders only. To be approved to attend, applicants must have an Analyst Relations title or be the verified AR leader with another title. Attendees who meet these qualifications will be invited to join the AR experience. This event is offered in-person only.


Wednesday, September 28
This event is offered in-person only. 

3:30 pm CDT | Pre-Forum Coffee & Networking
Find your seat, grab a coffee and mingle with your fellow AR colleagues prior to the content agenda.

4:00 pm | Forrester’s Vision, Unique Value And Impact On Global Business Leaders
George Colony, Chairman of the Board & Chief Executive Officer, Forrester

4:15 pm | Forrester’s Product Portfolio Evolution For Users And High-Tech Providers
Carrie Johnson, Chief Product Officer, Forrester

4:30 pm | Forrester’s Bold Vision Research For & About High-Tech Providers
Sharyn Leaver, Chief Research Officer, Forrester
Stephen Powers, Vice President, Technology & Services, Forrester

5:15 pm | Q&A With Forrester Executives

5:30 pm – 6:30 pm | Private Reception With Forrester Executives & Analysts
Enjoy light refreshments and connect with peers and Forrester executives and analysts during this private reception.

Bring Your Team

“If you want to go fast, travel alone. If you want to go far, travel together.” Technology & Innovation North America provides a broad and deep agenda to maximize learning and networking opportunities for groups of attendees from the same company.

Take another look at the agenda today. Browse some sessions you think would interest your team. See for yourself why it really is smarter to “travel together” when you come to this year’s Technology & Innovation North America.

Small Team

Pricing incentive for teams of five to nine paid attendees from the same enterprise.

  • Discounted Tickets: Receive five tickets for the price of four in one transaction. No code required; add five tickets to your cart and receive 20% off.

Large Team

Pricing and experiential incentive for teams of 10 or more paid attendees from the same enterprise.

  • Priority 1-on-1s: Advanced access to book (1) 20-min 1-on-1 meetings before the general public.
  • VIP Seating in Keynote Room: Premier seating reserved for VIP attendees​
  • VIP Badge: Unique name badge identifier to signify VIP-level status.

Technology & Innovation North America · September 29 – 30, 2022 · Austin & Digital Experience

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