Chief Consulting Officer
Alicia leads Forrester’s global consulting organization, which supports clients from vision development and strategic planning through execution. With operations in North America, EMEA, and Asia Pacific, her teams provide services in strategic consulting, market impact consulting, economic valuation, and execution support.
For more than 25 years, Alicia has partnered with business and technology leaders to help their firms drive growth. Alicia started her consulting career at Keane Consulting Group, focusing on business process reengineering and optimization. Prior to joining Forrester, she led consulting teams at Cognizant Technology Solutions.
Alicia holds an MBA in organizational studies and consulting from Boston College and a BS in management information systems and marketing from the State University of New York at Albany.