Trends Report

European MSSP Vendors Have Improved Their Service But Still Need To Improve Cloud And Remediation Support Capabilities

August 4th, 2020
Paul McKay, VP, Research Director
Paul McKay VP, Research Director

Summary

To help European security leaders make informed decisions on Managed Security Services Providers, we refreshed The Forrester Wave™: European Managed Security Services Providers. While managed security services providers (MSSPs) have improved their capabilities in recent years, the challenges and shortcomings are still running rampant. Customers feel their providers are passive and are failing to provide contextual, action-oriented remediations — a problem that can only be solved by purchasing premium services outside of the MSSP scope. For more information, please feel free to schedule an inquiry with a Forrester analyst.

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