Trends Report

Resiliency: In The Face Of The Pandemic, Retail Companies Must Become Adaptive And Agile

April 23rd, 2020
Stephanie Balaouras, VP, Group Director
Stephanie Balaouras VP, Group Director
Scott Compton, null
Scott Compton

Summary

Merchants need to account for several difficult challenges: flare-ups and shifting epicenters, variation in local approaches to disease management, and consumer skittishness in resuming old behaviors.

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