Trends Report

Resiliency: In A Crisis, Enterprises Need Dependable Technology

April 30th, 2020
Stephanie Balaouras, VP, Group Director
Stephanie Balaouras VP, Group Director
Naveen Chhabra, Principal Analyst
Naveen Chhabra Principal Analyst

Summary

Some enterprises have been more successful than others supporting thousands of remote employees and scaling their IT systems to meet new customer demand for digital services, while others have struggled. The difference is whether IT took a holistic approach to the seven pillars of dependability.

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