Frederic   Giron

Frederic Giron

VP, Research Director Serving CIO Professionals

In his role as research director, Fred Giron leads Forrester's China and Southeast Asia research teams. Their research on digital business examines customers' digital behaviors in Asia and the fundamental business changes needed in the age of the customer to win, serve, and retain these empowered customers. His research team advises CMOs, heads of digital, and CIOs and their teams on best practices for digital transformation, customer experience, and business innovation. Fred's personal areas of expertise and thought leadership span the domains of financial services (retail banking, insurance); digital operating models; as well as business technologies, such as cloud, the internet of things, and artificial intelligence. He is also a domain expert in tech services and outsourcing trends as well as the underlying market dynamics.

Previous Work Experience

Frederic came to Forrester through its acquisition of Springboard Research, where he managed Springboard's Indian research operations. Prior to Springboard, he was a research director at Pierre Audoin Consultants (PAC), managing its research activities in southern Europe and its coverage of the IT software and services markets. Frederic also launched PAC's activities in the US, where he covered the software and IT services markets. Prior to PAC, Frederic worked as an SAP consultant at PricewaterhouseCoopers.

Education

Frederic has a master's degree in electronics and project management from ENSEEIHT Toulouse, France.

Frederic Giron

VP, Research Director Serving CIO Professionals

In his role as research director, Fred Giron leads Forrester's China and Southeast Asia research teams. Their research on digital business examines customers' digital behaviors in Asia and the fundamental business changes needed in the age of the customer to win, serve, and retain these empowered customers. His research team advises CMOs, heads of digital, and CIOs and their teams on best practices for digital transformation, customer experience, and business innovation. Fred's personal areas of expertise and thought leadership span the domains of financial services (retail banking, insurance); digital operating models; as well as business technologies, such as cloud, the internet of things, and artificial intelligence. He is also a domain expert in tech services and outsourcing trends as well as the underlying market dynamics.

Previous Work Experience

Frederic came to Forrester through its acquisition of Springboard Research, where he managed Springboard's Indian research operations. Prior to Springboard, he was a research director at Pierre Audoin Consultants (PAC), managing its research activities in southern Europe and its coverage of the IT software and services markets. Frederic also launched PAC's activities in the US, where he covered the software and IT services markets. Prior to PAC, Frederic worked as an SAP consultant at PricewaterhouseCoopers.

Education

Frederic has a master's degree in electronics and project management from ENSEEIHT Toulouse, France.

Frederic Giron's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: Asia Pacific Tech Market Outlook For 2018 To 2019

    Solid Economic Growth And Cloud Adoption Support 6% Growth In 2018 And 5% In 2019

    February 27, 2018 Andrew Bartels, Frederic Giron

    In most cases, CIOs in the Asia Pacific region will be able to expand their tech budgets at a faster rate as we move into 2018. Tech budgets in the region will continue to shift toward software and services and away from hardware and telecom. Cloud solutions and business technology (BT) for winning, retaining, and serving customers will gain traction, but they will remain small parts of the market. This report provides guidance on how and where CIOs should be growing their tech spending to keep up with, if not outpace, competitors.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Advance Your Digital Maturity In Singapore And Hong Kong

    Digital Transformation Efforts Still Lack Scale And Discipline

    January 29, 2018Frederic Giron

    Most firms in Hong Kong (HK) and Singapore have already begun their digital transformation journeys. But how far along are they? This report leverages Forrester's digital business maturity assessment to examine where firms in Singapore and Hong Kong stand on these journeys and discover which core competencies digital business leaders need to strengthen or develop to mature further.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Organize For Digital Banking Success

    Organization: The Digital Banking Strategy Playbook

    October 23, 2017Frederic Giron

    Banks need to become customer-obsessed if they want to be relevant in a digital world, but most banks' organizational structures still prioritize tactical initiatives that will fail to deliver sustainable competitive differentiation. This report helps digital banking leaders understand what organizational model they should embrace to successfully execute their digital business strategy.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Shift Your Obsession From Technology To The Customer

    Thai Banks' Digital Initiatives Must Start With Customers, Not Technology

    July 11, 2017Frederic Giron

    In the wake of government plans to create a digital economy, Thai banks have swiftly pushed digital initiatives. But Thai customers are largely absent from these plans — which will inevitably put some initiatives at risk of tepid customer adoption. Thailand's banks must embrace a customer-obsessed operating model and let customers drive their digital transformation. Failing this, they will quickly lose relevance and market share. Digital strategy executives in Thailand can use this report to understand the four design principles that must frame their digital transformation.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: BI Platform Implementation Service Providers In Asia Pacific, Q3 2017

    The Top 11 Providers Impress With Their Breadth, Depth, Execution, People, And History Of Success

    July 6, 2017Tim Sheedy, Frederic Giron, Boris Evelson

    In our 18-criteria evaluation of business intelligence (BI) platform implementation service providers (BIPISPs) in Asia Pacific, we identified the 11 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, EY, Hewlett Packard Enterprise (HPE), IBM, Infosys, PwC, TCS, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs and their application development and delivery (AD&D) teams working on BI initiatives and looking to procure BI professional services make the right choice.

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