Gene Leganza

VP, Research Director serving Enterprise Architecture PROFESSIONALS

Gene leads a team of analysts that provides research and advisory services that address the needs of Customer Insights and Enterprise Architecture professionals. His team focuses on data management and governance strategies and technologies, as well as building and optimizing the insights-driven enterprise.

Previously, Gene was a senior analyst on the Enterprise Architecture team, focusing on information strategy and architecture with a particular concentration on the insights-driven cultures and their impact on business processes, organizational structures, and technology strategy. He continues to help clients address their information strategy needs and navigate the data management technology and services landscape.

Previous Work Experience

Gene has more than 30 years of IT experience, including enterprise architecture planning, infrastructure architecture, IT management, performance management, capacity planning, product strategy, and application development. Gene came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, he was director of infrastructure architecture and capacity planning at John Hancock Financial Services in Boston. Previously, he held senior IT positions at First Data Corporation and Fidelity Investments and development and marketing management positions at leading software firms.

He has published dozens of papers on various topics and has spoken at a variety of conferences in the US and abroad.

Education

Gene earned a B.A. in psychology and music from Wesleyan University in Middletown, Connecticut.

1 result in Reports

  • Gene Leganza
  • Customer Experience Management
  • CIO
  • For CIO Professionals

    Report:Industry Innovation: Insurance

    Technology Trends That Insurance CIOs Must Tap To Drive Growth

    Today's insurance CIOs are shifting their focus away from cost reduction to speed, flexibility, and innovation. As insurance buyers' habits change from face-to-face interactions with agents to...

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