Best Practice Report

Marketers: Stop Using Vanity Metrics To Value Your Marketing

January 11th, 2018
With contributors:
Emily Collins , Jim Nail , Shynise McElveen

Summary

B2C marketers have a glut of metrics to help them establish marketing efficacy. But more metrics does not necessarily mean better insights. Marketers must let go of vanity-based metrics — such as shares, likes, click-through rates, and impressions — and embrace metrics that clearly link marketing success to business value. This report identifies the top metrics you should stop measuring now and introduces a group of metrics that prove the value of marketing.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.