Forecast Report

Forrester Readiness Index: eCommerce, 2016

ForecastView Spreadsheet

March 16th, 2017
Satish Meena, null
Satish Meena
With contributor:
Sanjeev Kumar

Summary

The Forrester Readiness Index (FRI) is a holistic assessment of the eCommerce setting to provide insights for global expansion needs. The eCommerce index signifies the level of opportunity among countries over the next three to five years. It measures the impact of technological and behavioral influences, in conjunction with the revenue opportunity. The FRI for eCommerce evaluates 27 quantitative variables related to consumer, vendor, infrastructure and online retail opportunities in 55 countries across the globe.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.