Trends Report

Privacy, Automation, And Demographics Challenge The Records Management Status Quo

Key Findings From The Forrester/ARMA International Records Management Online Survey, Q1 2017

August 17th, 2017
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Enza Iannopollo , Alex Cullen , Madeline King , Sam Bartlett

Summary

2017 marks the eighth year that ARMA International and Forrester Research have surveyed records and information management (RIM) professionals to track the key trends and challenges facing the profession. Over 200 respondents from around the world shared their perspectives in this Q1 2017 survey. Enterprise architecture (EA) professionals play an essential role supporting content management, records management (RM), information governance, and compliance programs and must be aware of these key challenges and trends.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.