Essentials Report

Research Overview: Technology And Software Services

A Guide To Forrester's Application And Infrastructure Services Research

January 12th, 2021
Amanda LeClair, Senior Analyst
Amanda LeClair Senior Analyst
With contributors:
Ted Schadler , Diego Lo Giudice , Bill Martorelli , Liz Herbert , Allen Bonde , Duncan Jones , Nigel Fenwick , Alessia Stewart , Madison Bakalar

Summary

Tech and software services buyers face a complex landscape. Many services providers position as end-to-end digital transformation partners or the top partner for a specific platform, but when it comes to determining the right partner for your specific near- and long-term needs, who excels in what can get lost in overlapping messaging and terminology? This report provides application development and delivery (AD&D) pros with a summary of our research on several key areas of the services ecosystem: custom app development and testing, enterprise app implementation, app modernization, and managed services.

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