Remote Work In Healthcare Is Here To Stay

June 15th, 2021

Daniel Hong

Eric Bellomo

With contributor:

Peter Harrison

Most healthcare organizations (HCOs) expect to retain a higher proportion of full-time remote workers, which indicates that they’re grappling with the same future-of-work changes as other industries. The healthcare workforce in particular is suffering from high rates of burnout and post-traumatic stress disorder. In addition, HCOs must balance the heightened security risk and digital optimization of remote work for both internal and external stakeholders. To ensure and protect future resilience, HCOs must enable secure employee collaboration, manage employee workloads to minimize burnout, and invest in career development. This report provides a snapshot of Forrester's data on remote work in healthcare.

Want to read the full report?

This report is available for individual purchase ($395).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.