Wave Report

The Forrester Wave™: Enterprise Content Management, Q3 2013

September 19th, 2013
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
Alan Weintraub, null
Alan Weintraub
With contributors:
Leslie Owens , Emily Jedinak

Summary

The enterprise content management (ECM) market has continued to diversify, with vendors turning to solutions focused on business and transactional content technologies. End users are looking for ways to better manage and utilize their content, returning a faster, more definable return on investment (ROI). In Forrester's 48-criteria evaluation of ECM vendors, we assessed the offerings of 13 influential providers: Alfresco Software, EMC, HP Autonomy, Hyland Software, IBM, M-Files, Microsoft, Newgen Software Technologies, OpenText, Oracle, Perceptive Software, Unisys, and Xerox. This Forrester Wave™ evaluation details our findings on how well each vendor fulfills our criteria and helps companies select the right vendor for enterprise content management.

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