Best Practice Report

Tackle Flawed Digital Experiences, Biased AI, And Digital Talent Gaps With DEI

Why Diversity, Equity, And Inclusion Are Important In A Digital Context

November 9th, 2022
Dan Bieler, Principal Analyst
Dan Bieler Principal Analyst
With contributors:
Oliwia Berdak , Martin Gill , Senem Guler Biyikli, PhD , Aurelie L'Hostis , Gina Bhawalkar , Brandon Purcell , Ash Mukherjee , Nicola Shorten , Rachel Birrell

Summary

Diversity, equity, and inclusion (DEI) need to be part of any talent management strategy. However, a lack of diversity in digital teams brings up unique challenges: harmful or inaccessible digital products and experiences; biased AI; and challenges with recruiting and retaining digital talent. This report outlines why DEI matters in a digital context — and how digital business leaders can address the lack of diversity in their teams.

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