Heidi Shey

Senior Analyst serving Security & Risk PROFESSIONALS

Heidi serves security and risk professionals with solutions for data security and privacy as well as security architecture and operations. Her research focuses on sensitive data discovery and classification; data loss prevention; cybersecurity and privacy policy and regulatory concerns; customer-facing breach notification and response; consumer security; cyberinsurance; and eDiscovery. She also focuses on data-driven topics such as security spending and the costs of a data breach.

Previous Work Experience

Heidi has been with Forrester since 2006. Her previous focus was on tech sector economics, conducting quantitative analysis as well as forecasting B2B technology adoption and IT spending and budgeting trends for technology vendors. She also supported Forrester Data's Business Technographics team on survey development and data quality initiatives.


Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey's Research

  • For Security & Risk Professionals

    Report: The Future Of Data Security And Privacy: Growth And Competitive Differentiation

    Data is the lifeblood of today's digital businesses; protecting it from theft, misuse, and abuse is the top responsibility of every S&R leader. Hacked customer data can erase millions in profits...

  • For CIOs

    Report: The State Of Enterprise Software And Emerging Trends: 2010

    This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2009. Ho...

  • For Security & Risk Professionals

    Report: Rethinking Data Discovery And Classification Strategies

    Security and risk (S&R) pros can't expect to adequately protect customer, employee, and sensitive corporate data and IP if they don't know what data exists, where it resides, how valuable it is ...

  • For Security & Risk Professionals

    Report: Defend Your Digital Business From Cyberattacks Using Forrester's Zero Trust Model

    In today's threat landscape, skilled, well-funded, organized cybercriminals are working to steal your data — the lifeblood of your digital business — in pursuit of economic, political, or milita...

  • For Security & Risk Professionals

    Report: Creating Actionable Security And Privacy Policy

    Data security and privacy policies are ineffective and can even hinder business processes without a clear understanding of the data — from what it is to where it exists. Data identity is the mis...

View all of Heidi Shey's Research

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