Heidi   Shey

Heidi Shey

Senior Analyst Serving Security & Risk Professionals

Heidi serves security and risk professionals with solutions for data security and privacy as well as security architecture and operations. Her research focuses on sensitive data discovery and classification; data loss prevention; cybersecurity and privacy policy and regulatory concerns; customer-facing breach notification and response; consumer security; cyberinsurance; and eDiscovery. She also focuses on data-driven topics such as security spending and the costs of a data breach.

Previous Work Experience

Heidi has been with Forrester since 2006. Her previous focus was on tech sector economics, conducting quantitative analysis as well as forecasting B2B technology adoption and IT spending and budgeting trends for technology vendors. She also supported Forrester Data's Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey

Senior Analyst Serving Security & Risk Professionals

Heidi serves security and risk professionals with solutions for data security and privacy as well as security architecture and operations. Her research focuses on sensitive data discovery and classification; data loss prevention; cybersecurity and privacy policy and regulatory concerns; customer-facing breach notification and response; consumer security; cyberinsurance; and eDiscovery. She also focuses on data-driven topics such as security spending and the costs of a data breach.

Previous Work Experience

Heidi has been with Forrester since 2006. Her previous focus was on tech sector economics, conducting quantitative analysis as well as forecasting B2B technology adoption and IT spending and budgeting trends for technology vendors. She also supported Forrester Data's Business Technographics team on survey development and data quality initiatives.

Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She is also a Certified Information Systems Security Professional (CISSP).

Heidi Shey's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: The Future Of Cybersecurity And Privacy: Defeat The Data Economy's Demons

    The Vision Report In The Cybersecurity And Privacy Playbook

    April 12, 2018 Jeff Pollard, Heidi Shey, Fatemeh Khatibloo

    The combination of data and machines could fuel either techno-optimistic utopia (happier, healthier lives for all) or totalitarian dystopia (corporations and governments using personal data to extract oligopolistic rents and control people). In this report, we reveal the key tools technology leaders and companies need to strive for the former.

  • For Security & Risk Professionals

    REPORT: Develop Effective Security And Privacy Policies

    Policy: The Data Security And Privacy Playbook

    March 29, 2018Heidi Shey

    Data security and privacy policies are ineffective and can even hinder business processes without a clear understanding of the data — from what it is to where it exists. Data identity is the missing link that S&R leaders must define to create actionable policy. We designed this report to help S&R leaders develop effective security, privacy, and data handling policies using our Data Security And Control Framework as a guideline. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: Top Recommendations For Your Security Program, 2018

    As Security's Purview Increases, Prioritize Helping Your Customer

    March 23, 2018 Amy DeMartine, Merritt Maxim, Heidi Shey, Nick Hayes, Jeff Pollard, Enza Iannopollo, Andras Cser

    Each year, Forrester outlines the most important recommendations for your security strategy for the coming 12 months. We base these recommendations on thousands of client inquiries and interactions, consulting engagements, and dozens of primary research interviews with chief information security officers (CISOs), security vendors, and major security consultancies and service providers. CISOs: Leverage this report to guide your security program strategy, and prioritize changes to security architecture and operations for the coming year.

  • For B2C Marketing Professionals

    REPORT: How To Design And Build A Great Consumer Data Privacy Organization

    Organization: The Customer Trust And Privacy Playbook

    March 8, 2018 Fatemeh Khatibloo, Heidi Shey, Enza Iannopollo

    How companies handle and protect consumer data privacy is much more than a compliance issue. As privacy becomes a competitive differentiator, firms will have to develop a cohesive privacy strategy and program. This means that B2C marketing leaders must actively participate in their organization's privacy program. This report outlines the capabilities necessary to build a comprehensive consumer data privacy program, with an emphasis on the roles that marketing and business strategy leaders must play. This is an update to a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: Protect Your Executives From Cybercriminals, Fraudsters, And Themselves

    Key Steps To Shield Business Leaders From Cyberattacks, Social Engineering, And Virtual Imposters

    February 6, 2018 Stephanie Balaouras, Claire O'Malley, Heidi Shey

    Business executives are frequent, easy, and attractive targets for cybercriminals. In this report, we explain how cybercriminals and fraudsters target business leaders and how those executives' own activities can magnify the risk and the damage. Next, we outline best practices that security and risk (S&R) teams can use to educate and protect executives against these attacks and scams.

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