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Infrastructure & Operations Professionals

Infrastructure & Operations Professionals have to shift focus from internal cost savings and efficiency to initiatives that empower customers and employees.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; prioritize service design and service engineering; and divide teams into specialized engineering and operations groups.

Who this role is for:

Vice President of Infrastructure & Operations
Director of Infrastructure
Vice President, IT Operations
Director of Technical Services

Latest Research For This Role

Report: The Top 10 Facts That Every Tech Leader Should Know About Cloud Standards And Open Source

February 20, 2018 | Lauren E. Nelson

Open source and open standards are two frequently confused topics. In the world of cloud computing, both are important to the modern digital executive. In this report, we define these two topics and...

Report: The Changing Landscape Of IT Incident And Crisis Management

Safety-Critical Practices And Collaborative Platforms Are The New Normal

February 16, 2018 | Charles Betz

Digital services are ever more critical to human well-being. Customers, as well as other stakeholders, are increasing the pressure on providers to respond quickly and effectively to operational...

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