John C. McCarthy

Vice President, Principal Analyst serving CIOs

With 30 years of experience at Forrester, John is a key contributor to our work on predicting the business impact of technology. He covers such topics as the future of IT services and firms' digital transformation, the development of Internet of Things (IoT) software platforms, and the implications of a world where software is the brand. John also has more than 15 years of insight into the development of a global delivery model for IT services and product development.

To define their digital transformation, mobile development, IoT, offshore, and IT management/governance strategies, John has worked with leading-edge firms and governments in many countries, including Argentina, Australia, Brazil, Canada, China, Egypt, Finland, France, Germany, Hong Kong, India, Japan, Mexico, the Netherlands, New Zealand, Saudi Arabia, Singapore, South Africa, Spain, and the UK.

In his offshore and alternative geography research John has been to India over 35 times as well as visiting the major alternatives like Argentina, Belarus, Brazil, China, Czech Republic, Egypt, Malaysia, Mexico, Philippines, Poland, Russia, South Africa, and Vietnam.

In a cover story, Time named John's report on offshore a "landmark study." In January 2004, The Economist stated, "The debate on offshore has been brewing since a study by Forrester and John McCarthy in 2002 claimed that 3.3m white-collar American jobs (500,000 of them in IT) would shift offshore to countries such as India by 2015." In addition to writing the first report in the industry defining client/server computing, he has done groundbreaking research on the Internet, privacy, and the Net's impact on government.

He has delivered keynote addresses on the Internet and distributed computing at such premier industry events as Strategic Sourcing Interest Group, Nasscom, COMDEX, the Milken Institute Global Conference, Business Week CIO Conference, Interop, Politics Online Conference, and Unix Expo. He has also appeared on NBC Nightly News, MSNBC, The NewsHour with Jim Lehrer, NDTV, CNBC, CNN, CNNfn, and Bloomberg TV.

Previous Work Experience

Before joining Forrester, John was an industry marketing consultant with Wang Laboratories. He also served as a consultant to John Hancock's Office Automation staff, designing and implementing personal computers and distributed midrange systems.

Education

John holds a Bachelor of Arts degree in European history and economics from Connecticut College.

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10 results in Reports

  • John C. McCarthy
  • Application Development
  • For CIO Professionals

    Report:Mobile Is The New Face Of Engagement

    CIOs Must Plan Now For New Systems Of Engagement

    By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken website or a screen-scraped SAP...

    • Downloads: 4099
  • For CIO Professionals

    Report:Mobile App Internet Recasts The Software And Services Landscape

    App Innovation On Phones Will Spread To Cars, Appliances And Entertainment

    The explosion of app innovation that started on the iPhone and then spread to Android devices and tablets will continue to drive tech industry innovation and have far-reaching pricing and...

    • Downloads: 2193
  • For CIO Professionals

    Report:Mobile Is The New Face Of Engagement: An Executive Summary

    This report summarizes the 28-page Forrester report "Mobile Is The New Face Of Engagement." By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. However,...

    • Downloads: 1772
  • For Application Development & Delivery Professionals

    Report:Mobile Needs A Four-Tier Engagement Platform

    Road Map: The Mobile App Development Playbook

    Mobile is pushing aging web architectures to the brink. The three-tier architecture built for a browser-led PC world can't flex, scale, or respond to the needs of a good mobile experience or the...

    • Downloads: 1290
  • For Sourcing & Vendor Management Professionals

    Report:The State Of Development Of The IT Services Global Delivery Model

    The Next Level Will Focus Less On Labor And More On IP

    The adoption of and investment in a low-cost global delivery model (GDM) has accelerated over the past 36 months. We've arrived at the "hub and spoke" stage, where even the multinational corporations...

    • Downloads: 1055
  • For CIO Professionals

    Report:Predictions 2015: Software Platforms Drive Internet-Of-Things Adoption

    How The Connected World Will Advance

    The Internet of Things (IoT) has gotten huge visibility as firms like Cisco Systems and General Electric (GE) promote the size of the market and number of connected devices and IBM talks about...

    • Downloads: 601
  • For CIO Professionals

    Report:Software Must Enrich Your Brand

    Software Is A Critical Strategic Asset, Not An Operational Nice-To-Have

    Your customers increasingly interact with your products and service directly through the software they touch: mobile apps, connected products, websites, and digital experiences. If the software fails...

    • Downloads: 385
  • For CIO Professionals

    Report:Mobile's Ascendance Will Accelerate IT Services Restructuring

    The IT Services Opportunity In Systems Of Engagement

    Mobile is more than just a pretty face. New platforms will usher in a whole new class of systems focused on engaging customers, employees, and business partners. The move to systems of engagement and...

    • Downloads: 374
  • For CMO Professionals

    Report:CMOs Must Embrace Software's Role In Delivering A Compelling Brand Experience

    Software Must Enrich Your Brand

    This report, originally written for CIOs, includes content relevant to chief marketing officers (CMOs). And here's why: A perfect storm of technology change — mobile, social, and digital...

    • Downloads: 155
  • For Application Development & Delivery Professionals

    Report:Brief: Smartwatches Need Glanceable Moments

    Success Centers On Delivering Intelligent Notifications

    With the spate of product announcements and second-generation offerings from Apple, LG, Microsoft, Samsung, and Timex, smartwatches and wearables have entered firms' agendas. However, to be...

    • Downloads: 96