Margo Visitacion

Vice President, Principal Analyst serving Enterprise Architecture PROFESSIONALS

Margo is a vice president and principal analyst serving Enterprise Architecture Professionals. She is a leading expert in software delivery, focusing on the areas of project management, project portfolio management, and project management organizations (PMOs), covering both Agile and traditional methodologies. In addition to her work as a Forrester analyst, she speaks frequently at industry events such as Institute For International Research (IIR) Project World and Project Management Institute (PMI) World Congress. Margo has been on the selection panel for PMI's PMO of the Year since 2010.

Previous Work Experience

Margo has over 25 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.


Margo attended Rutgers University in Camden, N.J.

Margo Visitacion's Research

  • For Enterprise Architecture Professionals

    Report: The Agile Planning Ecosystem Takes Center Stage

    Customer obsession demands agility in both strategic planning and execution. Delivering on those strategies in fast-paced business environments requires systematic thinking that affects funding ...

    • Downloads: 1421
  • For Enterprise Architecture Professionals

    Report: Scaling Agile To The Enterprise

    Customer obsession has created a business environment of continual disruption. Constant change is forcing execs to recognize that traditional planning and delivery practices don't sustain the ab...

    • Downloads: 185
  • For Enterprise Architecture Professionals

    Report: Customer-Centric Companies Need Living Road Maps

    As customer experience dominates business' strategic thinking, firms must efficiently coordinate their prioritized objectives, investment plans, and budgets to achieve outcomes while managing co...

    • Downloads: 914
  • For Enterprise Architecture Professionals

    Report: Increase Business Benefit With Integrated Strategic Planning And Execution

    Rising customer expectations and power are a high-priority challenge for most strategic decision-makers. Firms that fail to focus on customer engagement when making strategic investments will fa...

    • Downloads: 644
  • For Enterprise Architecture Professionals

    Report: Best Practices: Use Portfolio Management To Accelerate Your Mobile Strategy

    Mobile is becoming the most important touchpoint to win, serve, and retain customers. But too many organizations struggle with how to shift mobile execution from one-off projects to become an in...

    • Downloads: 91
  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Project Portfolio Management, Q4 2009

    Forrester evaluated 14 project portfolio management (PPM) vendors using 80-plus criteria and found that CA, HP, Planview, Oracle, and SAP led the pack because of versatile offerings combined wit...

    • Downloads: 3310
  • For Application Development & Delivery Professionals

    Report: The Testing Tools Landscape: 2010

    Gone are the days when application development and delivery teams could cavalierly ask the business to pick two: cost, time, or quality. The business wants and needs all three. Delivery teams ha...

    • Downloads: 2435
  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Project/Program Portfolio Management, Q4 2012

    Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development d...

    • Downloads: 2050
  • For Application Development & Delivery Professionals

    Report: Making The Case For The Next-Generation PMO

    There isn't a business case for the "old school" project management office (PMO): We've tried it, and quite often it didn't work. Today's PMOs are under pressure to be business process change ag...

    • Downloads: 2136
  • For Application Development & Delivery Professionals

    Report: Best Practices In Resource Management: Put The Right People On The Right Work At The Right Time

    In a 2008 survey of the Application Development & Program Management Research Panel, 16 of 26 respondents stated that resource allocation and capacity planning are challenging and that their cur...

    • Downloads: 1898
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