Margo   Visitacion

Margo Visitacion

Vice President, Principal Analyst Serving Enterprise Architecture Professionals

Margo is a vice president and principal analyst helping enterprise architecture professionals shift their focus from technology standardization and cost reduction to customer-driven technology capabilities. Her research focus is on scaling Agile to the enterprise; strategic portfolio management as a means to propel business strategy; and program management offices and techniques to enable fast, connected businesses. Margo also covers collaborative work management.

Margo speaks frequently at industry events such as Institute For International Research (IIR) Project World and Project Management Institute (PMI) World Congress. Margo has been on the selection panel for PMI's PMO of the Year since 2010.

Previous Work Experience

Margo has over 25 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.

Education

Margo attended Rutgers University in Camden, N.J.

Margo Visitacion

Vice President, Principal Analyst Serving Enterprise Architecture Professionals

Margo is a vice president and principal analyst helping enterprise architecture professionals shift their focus from technology standardization and cost reduction to customer-driven technology capabilities. Her research focus is on scaling Agile to the enterprise; strategic portfolio management as a means to propel business strategy; and program management offices and techniques to enable fast, connected businesses. Margo also covers collaborative work management.

Margo speaks frequently at industry events such as Institute For International Research (IIR) Project World and Project Management Institute (PMI) World Congress. Margo has been on the selection panel for PMI's PMO of the Year since 2010.

Previous Work Experience

Margo has over 25 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.

Education

Margo attended Rutgers University in Camden, N.J.

Margo Visitacion's Research

Most RecentMost Popular
  • For Enterprise Architecture Professionals

    REPORT: Agile PMOs Focus On Portfolios, Not Projects

    Organization: The Strategic Portfolio Management Playbook

    October 2, 2017Margo Visitacion

    Responding to demand for high-quality customer experience, firms are pervasively adopting Agile and taking on more initiatives. When these digital initiatives scale, the lack of enterprise program management maturity is evident. Consistent disciplines are essential, but past portfolio management office (PMO) failures make enterprise architecture (EA) pros leery. Modern PMOs take a center-of-excellence approach to strike the right balance: building competencies; delivering them in a lightweight, service-oriented approach; and stripping bureaucracy. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: Embrace Decentralized Decision Making, But Keep Planning Holistic

    Processes: The Strategic Portfolio Management Playbook

    September 22, 2017Margo Visitacion

    As companies prepare for 2018, improving customer experience joins revenue growth and cost reduction as a top-three priority. Changing customer demands mean that firms must plan continuously, and differentiation without breaking budgets requires robust portfolio management practices. In this report, we examine the practices that project management office (PMO) and enterprise architecture (EA) professionals must adopt to support their business peers. Forrester reviews and revises this report periodically for continued relevance and accuracy. We are now updating it to reflect our most current data on strategic portfolio management.

  • For Enterprise Architecture Professionals

    REPORT: The Forrester Wave™: Strategic Portfolio Management Tools, Q3 2017

    Six Leaders Provide Agile Tools To Drive Digital Transformation

    September 20, 2017Margo Visitacion, Robert Stroud

    In our 27-criteria evaluation of strategic portfolio management (SPM) software solutions providers, we identified the 13 most significant ones — AgileCraft, CA, Changepoint, Decision Lens, GenSight, MEGA, Microsoft, Planisware, Planview, ServiceNow, Software AG, Sopheon, and StrategyBlocks — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) and portfolio management office (PMO) professionals make the right choice.

  • For Enterprise Architecture Professionals

    REPORT: Strategic Portfolio Management Is Agile

    Vision: The Strategic Portfolio Management Playbook

    July 14, 2017Margo Visitacion

    Agility is now a prerequisite for firms to continuously execute on their digital strategy. Enterprise architecture (EA) professionals and portfolio managers must support their business partners to build fast-paced, integrated, and continuous planning and delivery cycles. Agile portfolio management is now becoming part of the mainstream. Forrester reviews and revises this report periodically for continued relevance and accuracy; we are updating it now to reflect our latest thinking on strategic portfolio management.

  • For Enterprise Architecture Professionals

    REPORT: Portfolio Ecosystems Continue To Evolve

    Landscape: The Strategic Portfolio Management Playbook

    July 13, 2017Margo Visitacion

    The increasing role of digital transformation in outstanding customer experiences forces firms to take a strategic approach to portfolio management. Delivering in fast-paced business environments affects funding approaches, shortens planning cycles, and requires real-time feedback to adapt to change. This report examines today's landscape and what CIOs, enterprise architecture (EA) professionals, and portfolio management office (PMO) leaders must do to transform their organizations from doing Agile to being Agile. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

View all of Margo Visitacion's Research

Clients Who Work With Margo Visitacion Also Work With:

View all related analysts