Margo Visitacion

Vice President, Principal Analyst serving Enterprise Architecture PROFESSIONALS

Margo is a vice president and principal analyst serving Enterprise Architecture Professionals. She is a leading expert in software delivery, focusing on the areas of project management, project portfolio management, and project management organizations (PMOs), covering both Agile and traditional methodologies. In addition to her work as a Forrester analyst, she speaks frequently at industry events such as Institute For International Research (IIR) Project World and Project Management Institute (PMI) World Congress. Margo has been on the selection panel for PMI's PMO of the Year since 2010.

Previous Work Experience

Margo has over 25 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.


Margo attended Rutgers University in Camden, N.J.

Margo Visitacion's Research

  • For Enterprise Architecture Professionals

    Report: Managing Portfolio Velocity Is The Key To Accelerating Business Agility

    Maturing the foundations of integrated strategic planning and execution requires that organizations focus on key elements of portfolio management practices. Clear, focused, and time-boxed demand...

    • Downloads: 364
  • For Enterprise Architecture Professionals

    Report: Customer-Obsessed Companies Integrate Strategic Planning And Delivery

    In 2016, the customer comes first. Companies delivering great customer experiences will succeed with Agile approaches to both strategic planning and product delivery. Planning disciplines are tr...

    • Downloads: 686
  • For Enterprise Architecture Professionals

    Report: Organize Strategic Planning And Portfolio Execution To Drive Greater Collaboration

    The demand for greater agility in winning, serving, and retaining customers continues to drive enterprise architecture (EA) and project management office (PMO) professionals to take strategic pl...

    • Downloads: 398
  • For Enterprise Architecture Professionals

    Report: Three Best Practices To Improve Strategic Planning And Portfolio Management

    As companies prepare for 2016, customer obsession remains the highest priority; however, controlling costs comes in a close second. Differentiating yourself in a demanding customer market withou...

    • Downloads: 687
  • For Enterprise Architecture Professionals

    Report: Vendor Landscape: Collaborative Work Management For The Enterprise

    When the customer is the central focus of a company's strategy, its employees must work together more efficiently. Every day, employees focus their activities on helping their companies win, ser...

    • Downloads: 256
  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Project Portfolio Management, Q4 2009

    Forrester evaluated 14 project portfolio management (PPM) vendors using 80-plus criteria and found that CA, HP, Planview, Oracle, and SAP led the pack because of versatile offerings combined wit...

    • Downloads: 3300
  • For Application Development & Delivery Professionals

    Report: The Testing Tools Landscape: 2010

    Gone are the days when application development and delivery teams could cavalierly ask the business to pick two: cost, time, or quality. The business wants and needs all three. Delivery teams ha...

    • Downloads: 2429
  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Project/Program Portfolio Management, Q4 2012

    Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development d...

    • Downloads: 2019
  • For Application Development & Delivery Professionals

    Report: Making The Case For The Next-Generation PMO

    There isn't a business case for the "old school" project management office (PMO): We've tried it, and quite often it didn't work. Today's PMOs are under pressure to be business process change ag...

    • Downloads: 2132
  • For Application Development & Delivery Professionals

    Report: Best Practices In Resource Management: Put The Right People On The Right Work At The Right Time

    In a 2008 survey of the Application Development & Program Management Research Panel, 16 of 26 respondents stated that resource allocation and capacity planning are challenging and that their cur...

    • Downloads: 1872
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