Margo Visitacion

Vice President, Principal Analyst serving Enterprise Architecture PROFESSIONALS

Margo is a vice president and principal analyst helping enterprise architecture professionals shift their focus from technology standardization and cost reduction to customer-driven technology capabilities. Her research focus is on scaling Agile to the enterprise; strategic portfolio management as a means to propel business strategy; and program management offices and techniques to enable fast, connected businesses. Margo also covers collaborative work management.

Margo speaks frequently at industry events such as Institute For International Research (IIR) Project World and Project Management Institute (PMI) World Congress. Margo has been on the selection panel for PMI's PMO of the Year since 2010.

Previous Work Experience

Margo has over 25 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.

Education

Margo attended Rutgers University in Camden, N.J.

Margo Visitacion's Research

  • For Enterprise Architecture Professionals

    Report: Embrace Decentralized Decision Making, But Keep Planning Holistic

    As companies prepare for 2018, improving customer experience joins revenue growth and cost reduction as a top-three priority. Changing customer demands mean that firms must plan continuously, an...

  • For Enterprise Architecture Professionals

    Report: The Forrester Wave™: Strategic Portfolio Management Tools, Q3 2017

    In our 27-criteria evaluation of strategic portfolio management (SPM) software solutions providers, we identified the 13 most significant ones — AgileCraft, CA, Changepoint, Decision Lens, GenSi...

  • For Enterprise Architecture Professionals

    Report: Strategic Portfolio Management Is Agile

    Agility is now a prerequisite for firms to continuously execute on their digital strategy. Enterprise architecture (EA) professionals and portfolio managers must support their business partners ...

  • For Enterprise Architecture Professionals

    Report: Portfolio Ecosystems Continue To Evolve

    The increasing role of digital transformation in outstanding customer experiences forces firms to take a strategic approach to portfolio management. Delivering in fast-paced business environment...

  • For Enterprise Architecture Professionals

    Report: Link Strategic Portfolios To BT Road Maps To Win, Serve, And Retain Customers

    To deliver on strategies that enhance customer experience, organizations must improve their ability to deliver on their strategic portfolios. By using them as a road map for prioritizing and seq...

  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Project Portfolio Management, Q4 2009

    Forrester evaluated 14 project portfolio management (PPM) vendors using 80-plus criteria and found that CA, HP, Planview, Oracle, and SAP led the pack because of versatile offerings combined wit...

  • For Enterprise Architecture Professionals

    Report: Strategic Portfolio Management Is Agile

    Agility is now a prerequisite for firms to continuously execute on their digital strategy. Enterprise architecture (EA) professionals and portfolio managers must support their business partners ...

  • For Enterprise Architecture Professionals

    Report: Portfolio Ecosystems Continue To Evolve

    The increasing role of digital transformation in outstanding customer experiences forces firms to take a strategic approach to portfolio management. Delivering in fast-paced business environment...

  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Project/Program Portfolio Management, Q4 2012

    Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development d...

  • For Application Development & Delivery Professionals

    Report: The Testing Tools Landscape: 2010

    Gone are the days when application development and delivery teams could cavalierly ask the business to pick two: cost, time, or quality. The business wants and needs all three. Delivery teams ha...

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