Margo Visitacion

Vice President, Principal Analyst serving Enterprise Architecture PROFESSIONALS

Margo is a vice president and principal analyst serving Enterprise Architecture Professionals. She is a leading expert in software delivery, focusing on the areas of project management, project portfolio management, and project management organizations (PMOs), covering both Agile and traditional methodologies. In addition to her work as a Forrester analyst, she speaks frequently at industry events such as Institute For International Research (IIR) Project World and Project Management Institute (PMI) World Congress. Margo has been on the selection panel for PMI's PMO of the Year since 2010.

Previous Work Experience

Margo has over 25 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.


Margo attended Rutgers University in Camden, N.J.

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70 results in Reports

  • Margo Visitacion
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Project Portfolio Management, Q4 2009

    This Mature Market Is Showing That Diversity Needs To Be The Name Of The Game

    Forrester evaluated 14 project portfolio management (PPM) vendors using 80-plus criteria and found that CA, HP, Planview, Oracle, and SAP led the pack because of versatile offerings combined with...

    • Downloads: 3308
  • For Application Development & Delivery Professionals

    Report:The Testing Tools Landscape: 2010

    Functional Testing Tools Are Not Enough

    Gone are the days when application development and delivery teams could cavalierly ask the business to pick two: cost, time, or quality. The business wants and needs all three. Delivery teams have...

    • Downloads: 2435
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Project/Program Portfolio Management, Q4 2012

    How The Top 10 Providers Stack Up In A Newly Divided Market

    Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

    • Downloads: 2050
  • For Application Development & Delivery Professionals

    Report:Making The Case For The Next-Generation PMO

    Broader Visibility And Flexible Frameworks To Tackle More Work Without Killing The Budget

    There isn't a business case for the "old school" project management office (PMO): We've tried it, and quite often it didn't work. Today's PMOs are under pressure to be business process change agents...

    • Downloads: 2135
  • For Application Development & Delivery Professionals

    Report:Best Practices In Resource Management: Put The Right People On The Right Work At The Right Time

    In a 2008 survey of the Application Development & Program Management Research Panel, 16 of 26 respondents stated that resource allocation and capacity planning are challenging and that their current...

    • Downloads: 1893
  • For Application Development & Delivery Professionals

    Report:The PPM Implementation Road Map

    How To Avoid Common Pitfalls That Can Stymie Your Progress

    Implementing project portfolio management (PPM) is part science, part art. To be successful, companies must remember a few key points — PPM is not a revolving project list but a practice that...

    • Downloads: 1657
  • For Enterprise Architecture Professionals

    Report:The State Of Strategic Execution In 2015

    Landscape: The Strategic Planning And Portfolio Playbook

    To succeed in the race to win, serve, and retain customers, firms must have agility in both strategic planning and execution practices. On the execution side, Agile continues to become a mainstream...

    • Downloads: 1306
  • For Application Development & Delivery Professionals

    Report:Four Steps To Optimize Your Application And Project Portfolios In Volatile Economic Times

    Economic instability around the globe is forcing organizations to react: Some organizations will have to cut costs to survive, some organizations will proceed as usual, while still others will take a...

    • Downloads: 1423
  • For Application Development & Delivery Professionals

    Report:Are You Ready To Transform Your PMO?

    Tackling Today's Challenges To Prepare For Tomorrow

    As the economy continues to recover, firms are looking at how to prepare for growth while maintaining a lean approach. Because of this, project management offices (PMOs) are continually evolving...

    • Downloads: 1558
  • For Application Development & Delivery Professionals

    Report:Seven Pragmatic Practices To Improve Software Quality

    Incremental Changes Can Have A Big Impact On Quality

    All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are squeezed...

    • Downloads: 1386
  • For Enterprise Architecture Professionals

    Report:It's Time For Agile Strategic Planning And Portfolio Management To Join The Mainstream

    Vision: The Strategic Planning And Portfolio Playbook

    Customer-obsessed organizations recognize that Agile project delivery is not sufficient in today's fast-changing business environment. Without agile planning-to-execution processes, culture, and...

    • Downloads: 1104
  • For Application Development & Delivery Professionals

    Report:PPM Tool Selection: Look Beyond Core Functions

    Industry, Governance, And Compliance Play A Larger Role

    For organizations that invest in project portfolio management tools (PPM), comparing core functionality won't provide a clear picture of the best solution to fit their needs. Governance, compliance,...

    • Downloads: 1096
  • For Application Development & Delivery Professionals

    Report:Strategies For Testing Mobile Apps

    This report outlines the benchmarks aspect of Forrester's solution for application development and delivery (AD&D) professionals working on mobile development. This report is designed to help you...

    • Downloads: 1388
  • For Enterprise Architecture Professionals

    Report:Time For Integrated Strategic Planning

    Strategic Plan: The Strategic Planning And Portfolio Playbook

    2015 is bringing the obsession with customer experience to a new level. Business and technology leaders agree that it is among their top goals; however, conflicting priorities and narrow viewpoints...

    • Downloads: 1043
  • For Application Development & Delivery Professionals

    Report:The Dawn Of Dynamic Software Quality Assurance

    Business Uncertainty, Risk, And Constant Change Are Altering The Way We Test

    In today's uncertain economy, companies cannot tolerate waste or unnecessary risk. Application development organizations must supply software that is of high quality and meets business objectives in...

    • Downloads: 1272
  • For Application Development & Delivery Professionals

    Report:Hybrid Testing Centers Of Excellence

    In Dynamic SQA, Leveraging Internal Expertise Is Critical

    As outsourcing increasingly becomes a regular occurrence in today's software quality assurance (SQA) organizations, application development pros are wondering how to combine technical expertise and...

    • Downloads: 1303
  • For Application Development & Delivery Professionals

    Report:Next-Generation Portfolio Management: Strategic, Lean, And Delivery-Enabled

    Before IT can transition to business technology (BT) and become an effective partner with the business, the two groups of leaders must completely rethink the way they plan and execute — and...

    • Downloads: 1127
  • For Application Development & Delivery Professionals

    Report:What's Ahead For PPM?

    Open Yet Integrated Is the Name Of The Game

    In 2011, project portfolio management (PPM) solutions bring more options to potential customers; however, these choices also force application delivery leaders to think longer term before investing....

    • Downloads: 1044
  • For Application Development & Delivery Professionals

    Report:The Next-Generation PMO: The Latticed Model Enhances Enterprise IT Visibility

    As mentioned in Forrester's October 16, 2009, "Making The Case For The Next-Generation PMO" report, traditional project management offices (PMOs) are moving beyond a traditional project-only focus to...

    • Downloads: 1158
  • For Application Development & Delivery Professionals

    Report:Consistent Performance In Agile Teams Must Include Testing

    Change Required For Successful Agile Testing Adoption

    Agile disrupts everything that we know about testing, including what practices to use, what skills are needed, how to set up the testing organization, and how to leverage testing tools. Testing is a...

    • Downloads: 1242
  • For Enterprise Architecture Professionals

    Report:Customer-Obsessed Companies Integrate Strategic Planning And Delivery

    Executive Overview: The Strategic Planning And Portfolio Playbook

    In 2016, the customer comes first. Companies delivering great customer experiences will succeed with Agile approaches to both strategic planning and product delivery. Planning disciplines are...

    • Downloads: 775
  • For Application Development & Delivery Professionals

    Report:Leverage PMO Skills To Build Program Management Competency

    Programs may spawn dozens or hundreds of projects, each of which accomplishes a unit of work that is meaningful to the business and may take guidance from a project management office (PMO). Programs...

    • Downloads: 1206
  • For Application Development & Delivery Professionals

    Report:The State Of The PMO In 2011

    Challenges Breed Opportunities

    Forrester Research and the Project Management Institute (PMI) recently hosted a survey regarding the state of the project management office (PMO) in 2011. The survey garnered 693 respondents, and the...

    • Downloads: 1148
  • For Application Development & Delivery Professionals

    Report:The PMO In An Agile World: Can't We All Just Get Along?

    Much has been written about the benefits of Agile development, and it has been proven that Agile development teams consistently deliver higher-quality applications faster than those that follow...

    • Downloads: 1139
  • For Application Development & Delivery Professionals

    Report:Shift Focus From Testing To Software Quality Management For Business Transformation

    Want To Save Time And Still Innovate? You Have To Be Strategic

    While no one argues that quality is not vital to software delivery, too many organizations still take a tactical approach. Testing, in all of its parts, ensures that an application works; however, if...

    • Downloads: 1098