Naveen   Chhabra

Naveen Chhabra

Senior Analyst Serving Infrastructure & Operations Professionals

Naveen serves Infrastructure & Operations Professionals, delivering strategic guidance to Forrester's vendor and end user clients. He helps enterprises develop and execute cloud strategies, as well as design and deliver the services that I&O Professionals must enable to support the BT agenda. His research coverage includes cloud services, IT (process) automation, and services management.

Previous Work Experience

Naveen brings over 17 years of varied experience. Prior to joining Forrester, he spent 12 years with Hewlett-Packard, where he worked across many functional areas in roles including cloud solution consulting, pre-sales, and R&D in HP Software. He has experience guiding I&O Professionals to drive benefits through adoption and utilization of IT management software spanning application management, cloud computing, IT automation, and service design and delivery.

Education

Naveen holds a bachelor's degree in electronics engineering from the NIT Jalandhar.

Naveen Chhabra

Senior Analyst Serving Infrastructure & Operations Professionals

Naveen serves Infrastructure & Operations Professionals, delivering strategic guidance to Forrester's vendor and end user clients. He helps enterprises develop and execute cloud strategies, as well as design and deliver the services that I&O Professionals must enable to support the BT agenda. His research coverage includes cloud services, IT (process) automation, and services management.

Previous Work Experience

Naveen brings over 17 years of varied experience. Prior to joining Forrester, he spent 12 years with Hewlett-Packard, where he worked across many functional areas in roles including cloud solution consulting, pre-sales, and R&D in HP Software. He has experience guiding I&O Professionals to drive benefits through adoption and utilization of IT management software spanning application management, cloud computing, IT automation, and service design and delivery.

Education

Naveen holds a bachelor's degree in electronics engineering from the NIT Jalandhar.

Naveen Chhabra's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Apply Maslow's Hierarchy And Deming's PDCA Cycle For Continuous Infrastructure Improvement

    Continuous Improvement: The Infrastructure Transformation Playbook

    January 12, 2018Naveen Chhabra

    Infrastructure and operations (I&O) teams have a broader charter in the age of the customer. I&O pros must optimize their infrastructure people, processes, and technology in pursuit of customer obsession. This report provides insight into how I&O pros can apply Maslow's hierarchy of needs and Deming's plan-do-check-act cycle to drive business growth. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in new ideas, examples, and data.

  • For Infrastructure & Operations Professionals

    REPORT: Back Up Your SaaS Data — Because Most SaaS Providers Don't

    Cloud-To-Cloud Backup Is The Only Practical Option For SaaS Data Protection

    December 29, 2017Naveen Chhabra

    Software-as-a-service (SaaS) is a popular element of a sound technology strategy. While almost all SaaS vendors explicitly state that protecting data is the customer's responsibility, infrastructure and operations (I&O) leaders usually send critical data to those providers without any plan for ensuring data resiliency. Back up SaaS data or risk losing customers, partners, and employees. Stop leaving the door open to data loss, and start proactively protecting cloud data before it's too late. This report helps I&O leaders navigate the landscape of SaaS services and data recovery. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Three Vendors Disrupting Integrated Secondary Storage And Data Protection

    Integrated Secondary Storage And Data Protection Will Gain Widespread Adoption In 24 Months

    October 30, 2017Naveen Chhabra

    Data protection suffers from archaic tools and processes, a lack of innovation and architectural change, and the need for proprietary secondary storage alongside primary storage and software. No single solution supports fast, reliable recovery and secondary data copies. This report shows infrastructure and operations (I&O) pros how three vendors — Cohesity, Reduxio, and Rubrik — are trying to change the way enterprises manage secondary storage, data protection, and data copies and to attain a 1-second recovery point objective (RPO) for mission-critical applications.

  • For Infrastructure & Operations Professionals

    REPORT: Identify And Estimate The Costs Of Downtime On Your Business

    Don't Rely On Industry Averages — Determine Your Own

    October 12, 2017Naveen Chhabra

    Technology infrastructure is hypercritical to the operations of any business, and downtime costs dearly. Infrastructure and operations professionals leading their firms’ business continuity (BC) efforts need to arrive at a downtime cost to help them build a business case and secure investments in building resilient infrastructure that delivers continuous operations. However, calculating the potential cost of downtime can be notoriously difficult; hence, BC leaders end up using industry averages that do not serve their company’s purpose — executives will see right through numbers that do not rightly represent the risks that the business faces. BC leaders can use Forrester’s cost of downtime calculator to identify the various risks and their associated costs to build a sound business case with the necessary justification for making the investment required to develop resiliency.

  • For Infrastructure & Operations Professionals

    REPORT: The Forrester Wave™: Data Resiliency Solutions, Q3 2017

    Vendors Have Immense Technology Innovation Potential To Help Optimize Operations For Enterprise Clients

    September 21, 2017Naveen Chhabra

    In our 39-criteria evaluation of data resiliency solution providers, we identified the seven most significant vendors — Actifio, Commvault, Dell EMC, Hewlett Packard Enterprise (HPE, now Micro Focus), IBM, Veeam Software, and Veritas Technologies — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals make the right choice.

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